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Hacienda Tres Rios Resort, Spa & Nature Park

Riviera Maya - Carr. Cancún - Tulum km 54, 77760 Playa del Carmen, Q.R., México
All Inclusive

Hacienda Tres Rios Resort, Spa & Nature Park

Hacienda Tres Rios Resort, Spa & Nature Park is an environmentally responsible luxury resort that offers exclusive access to the Tres Rios Nature Park in the Riviera Maya, with it?s comprehensive all-inclusive plan. Architecturally acclaimed accommodations, fine dining, and world-class spa services are integrated with breathtaking experiences in Tres Rios Nature Park. Experience luxury with La Herencia Suites? butler service and access to a private roof garden. Members and guests can tour mangrove forests, swim, snorkel, swim or kayak along winding rivers, or simply unwind on the resort?s tranquil beaches. Unlimited food and beverages, in minibar stocked daily, non-motorized water sports, activities program, theme evenings and tips. All taxes and fees are included in your room rate except the Environmental Sanitation Tax ($33 Mexican pesos per room per night) and the Resort Fee ($10 USD, according to the exchange rate at the time per room per night) that will be collected in its entirety at the Front Desk.

Location

Carr. Cancún - Tulum km 54, 77760 Playa del Carmen, Q.R., México

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Hotel check-in / check-out

Check-inFrom 15:00
Check-outUntil 11:00

Hotel policies

Cancellation policies We have established a detailed cancellation policy to ensure a hassle-free experience and provide flexibility. Please carefully read the following terms and conditions related to the cancellation of your reservation: Cancellations must be made in writing or through our online system. Reservations are non-transferable and the cancellation policy applies only to the reservation holder. In exceptional situations, such as emergencies or unforeseen events, please contact our team to explore alternative solutions. Non-refundable rates Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way. Flexible rates Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment or deposit the reservation will be automatically canceled without the option to be reactivated. If the reservation is still needed, it will be necessary to quote and book again, considering the availability and rate at that time, and the full payment to confirm. Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for 100% of stay. 29/03/2026 - 05/04/2026 24/12/2026 - 02/01/2027 21/03/2027 - 28/03/2027 24/12/2027 - 02/01/2028 Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or deposit the reservation will be automatically canceled without the option to be reactivated. If the reservation is still needed, it will be necessary to quote and book again, considering the availability and rate at that time, as well as the full payment to confirm. Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for 50% of stay. 09/03/2026 - 28/03/2026 06/04/2026 - 23/12/2026 03/01/2027 - 20/03/2027 29/03/2027 - 23/12/2027