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The Fives Oceanfront Puerto Morelos

Riviera Maya - Av. Javier Rojo Gomez entre Calle MARGARITA MAZA DE JUAREZ Y Calle RETORNO AV. JAVIER
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The Fives Oceanfront Puerto Morelos

Away from the hustle and bustle of the city is The Fives Oceanfront Riviera Maya - All Inclusive Optional, a luxury boutique hotel located on the shores of the Caribbean Sea, in the Riviera Cancun, on a white sand beach and turquoise blue waters, hidden amidst the most dazzling natural beauty of the Riviera Maya and located in the charming fishing village of Puerto Morelos, just 20 minutes from Cancun airport. This place has been designed so that you can spend an unforgettable holiday, where you can not only reconnect with your senses, but also reconnect with yourself. With our Three Pillars we offer guests an excellent unique experience when you book the All Inclusive plan. All Residence Style Suite: More than a stay: an elegant retreat with spacious living areas, dining rooms and fully equipped kitchens, fusing the comfort of home with the beauty of the Mexican Caribbean. A la Carte All Inclusive: A reinvented dining experience with innovative menus, premium offerings and renovated spaces, providing exceptional flavours and culinary moments of the highest level. Joy & Wellness Program: A holistic wellness journey inspired by the heritage of the Riviera Maya, with spa packages that harmonise mind, body and spirit through personalised experiences.

Location

Av. Javier Rojo Gomez entre Calle MARGARITA MAZA DE JUAREZ Y Calle RETORNO AV. JAVIER

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Hotel check-in / check-out

Check-inFrom 15:00
Check-outUntil 12:00

Hotel policies

Cancellation policies We have established a detailed cancellation policy to ensure a hassle-free experience and provide flexibility. Please carefully read the following terms and conditions related to the cancellation of your reservation: Cancellations must be made in writing or through our online system. Reservations are non-transferable and the cancellation policy applies only to the reservation holder. In exceptional situations, such as emergencies or unforeseen events, please contact our team to explore alternative solutions. Non-refundable rates Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way. Flexible rates Free cancellation up to 32 days before arrival. Starting from day 31, if we don´t have any payment or deposit the reservation will be automatically canceled without the option to be reactivated. If the reservation is still needed, it will be necessary to quote and book again, considering the availability and rate at that time, and the full payment to confirm. Cancellation from 0 to 31 days prior to arrival, No Show or any modification, will apply a penalty for 100% of stay. 24/12/2026 - 02/01/2027 24/12/2027 - 02/01/2028 Free cancellation up to 22 days before arrival. Starting from day 21, if we don´t have any payment or deposit the reservation will be automatically canceled without the option to be reactivated. If the reservation is still needed, it will be necessary to quote and book again, considering the availability and rate at that time, as well as the full payment to confirm. Cancellation from 0 to 21 days prior to arrival, No Show or any modification, will apply a penalty for 2 nights of stay. 23/03/2026 - 19/04/2026 03/01/2027 - 19/04/2027 Free cancellation up to 8 days before arrival. Starting from day 7, if we don´t have any payment or deposit the reservation will be automatically canceled without the option to be reactivated. If the reservation is still needed, it will be necessary to quote and book again, considering the availability and rate at that time, as well as the full payment to confirm. Cancellation from 0 to 7 days prior to arrival, No Show or any modification, will apply a penalty for 2 nights of stay. 20/04/2026 - 23/12/2026 20/04/2027 - 23/12/2027