An intimate repose where you can enjoy the delights of Playa del Carmen. Stay at this charming hotel strategically situated a stroll away from the Caribbean sea and the most prestigious restaurants, bars, boutiques and crafts stores of the Fith Avenue.
Featuring lush gardens and a Mexican decor, its comfortable accommodations include a terrace, or have direct access to the gardens, inviting you to relax and enjoy an unparalleled getaway.
Experience peace and tranquility in its cozy facilities which include 16 rooms, restaurant, swimming pool, solárium, shared terrase, picnic area and parking lot.
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Cancelation policies in Koox City Garden Hotel
Cancellation policies for season 2019:
HIGH SEASON: (December 28, 2018 to January 05, 2019, April 17 to April 20, 2019) Cancellations or modifications made up to 14 days before check in will have one night penalty, if the cancellation is with fewer days of those mentioned, will have as penalty the total reservation.
AVERAGE SEASON: (January 06 to April 16, 2019, July 18 to August 17, 2019, December 20 to December 26, 2019) Cancellations or modifications made up to 7 days before check-in no They will be charged a penalty, if the cancellation is with fewer days of those mentioned, one night penalty must be paid.
LOW SEASON: (April 21 to July 17, 2019, August 18 to December 19, 2019) Cancellations or modifications made up to 3 days before check-in will not be charged a penalty, if the cancellation is with less days of those mentioned, one night penalty must be paid.
The policy of No Show and early departures will be charged the total of the stay.
Note: upon check-in you will be charged the amount of $ 1 USD per person for environmental tax.
Hotel not available in the selected dates, please change your dates or contact our call center: 414-755-0592.