Our Flexible Cancellation Policy is Extended Once Again
Amendments to the cancellation policy for FIT and group bookings include an extension through May
31, 2021, with details to follow below.
Karisma Peace of Mind
Our guests’ well-being remains our top priority and we have taken this opportunity to enhance all our
health and safety protocols with our Peace of Mind program that includes over 100 new protocols in
cleanliness, sanitation, and best service practices. In addition, and in response to the recent CDC
guidelines; all Karisma Hotels & Resorts in the Riviera Maya, Mexico, the Dominican Republic and
Jamaica are offering complimentary, on-site COVID-19 antigen testing and PCR tests are also provided
on-site for a nominal fee. If a guest’s test results are positive, Karisma will provide quarantine
accommodations for the afflicted guest, at no additional cost, for a period not to exceed 14-nights. For
more information,Our Flexible Cancellation Policy is Extended Once Again
Amendments to the cancellation policy for FIT and group bookings include an extension through May
31, 2021, with details to follow below.
Karisma Peace of Mind
Our guests’ well-being remains our top priority and we have taken this opportunity to enhance all our
health and safety protocols with our Peace of Mind program that includes over 100 new protocols in
cleanliness, sanitation, and best service practices. In addition, and in response to the recent CDC
guidelines; all Karisma Hotels & Resorts in the Riviera Maya, Mexico, the Dominican Republic and
Jamaica are offering complimentary, on-site COVID-19 antigen testing and PCR tests are also provided
on-site for a nominal fee. If a guest’s test results are positive, Karisma will provide quarantine
accommodations for the afflicted guest, at no additional cost, for a period not to exceed 14-nights. For
more information.
Due to the right to environmental sanitation, a charge of $ 20.00 MXN Mexican pesos per room per night will be made upon arrival at the hotel.
