This all-inclusive resort awarded Four Diamonds by the AAA, is located 25 minutes south of Cancun International Airport, and 15 minutes north of Playa del Carmen.
Its luxurious accommodations include Wi-Fi, all gourmet meals and specialty bites at ten restaurants, three Gourmet Inclusive® corners, a selection of domestic and international premium drinks at ten bars; spa, fitness center, and 24-hour room service.
In addition, it offers six swimming pools including a natural salt-water pool, extraordinary à la carte restaurants, and premium bars, as well as a daily and nightly activity program with live music and shows.
The resort also features indoor and outdoor venues to celebrate a variety of events, ranging from weddings to corporate meetings, with on-site professional coordinators that will take care of every detail.
Rooms in El Dorado Royale,By Karisma
15:00 hrs.
12:00 hrs.
478 Rooms
Categories in El Dorado Royale,By Karisma
Services in El Dorado Royale,By Karisma
Facilities in El Dorado Royale,By Karisma
Restaurants & Bars in El Dorado Royale,By Karisma
5:00 PM - 10:00 PM
Lounge in style in this relaxed contemporary bar, serving up a variety of invigorating Bellinis.
Breakfast: 6:30 am to 11:00 am
Dinner: 5:30 pm - 10:00 pm
* Maximum 6 people per table is allowed; for groups with more than 6 people, restrictions may apply.
International Cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 6:00 pm to 10:00 pm
* Reservation is required
Contemporary Italian cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 5:30 pm to 10:00 pm
Contemporary Italian cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
Only one daily sitting, starting with a welcome cocktail at 7:00 pm, followed by the dinner & show at 7:30 pm.*
Reservations required. Closed on Tuesdays.
*Reservations required. Closed on Tuesdays. Entree fee of $10 USD can be credited/used to purchase wine. This is per person and is nontransferable.
Wine pairing dinner and full cooking show.
*Reservation is required (closed on Tuesdays).
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
Lunch: 11:00 am to 6:00 pm
Dinner: 6:00 pm to 10:00 pm
Caribbean Cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Lunch: 12:30 pm to 5:00 pm
Dinner: 6:00 pm to 10:00 pm
Asian Cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
International breakfast: 7:00 am to 11:30 am
International and Mediterranean cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 6:00 pm to 10:00 pm
Mexican cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants:
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants and elegant sandals.
Gentleman: Long pants, collared shirts and casual shoes.
Permitted: Formal bermudas and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Breakfast: 7:00 am to 11:00 am
Dinner: 6:00 pm to 10:00 pm
American cuisine
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique breakfast and lunch experience, please comply with the following casual dress code in all gourmet restaurants:
DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, elegant sandals
Gentleman: Long pants, collared shirts, casual shoes
Permitted: Formal bermuda, dress sandals
Not Permitted: Baseball caps, tank tops & flip-flops, sport shorts
DRESS CODE BREAKFAST/ LUNCH
Ladies: Sun dresses, elegant sandals, T-shirts and skirts
Gentlemen: Long pants, formal bermuda, polo shirt, sleeved T-shirt, sandals or tennis shoes
Permitted: Shorts, sleeved T-shirts, flip flops
Not Permitted: Swimming trunks, bikinis, swimsuits, tank tops, sleeveless shirts, baseball caps or any type of hat
Breakfast: 7:00 am to 11:00 am
International food display
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
Located in front of Kampai restaurant
National and International drinks
Hours: 9:00 am to 11:00 pm
Gaze out into the depths of the Riviera Maya while our skilled mixologists prepare your favorite premium libation.
La Cabaña Pizzeria
Hours: 11:00 am to 5:00 pm
Wood oven pizzas and gourmet bites
Health Bar
Hours: 8:00 am to 4:00 pm
Fresh fruit, juices, sandwiches and smoothies
Thirty-Two
Hours: 12:00 pm to 4:00 pm
Salads and sandwiches
Kick ? Flip flop less midday grill
Hours: 12:00 pm to 3:00 pm
Preparations from the grill and Mexican specialties
Hours: 5:00 p.m. a 11:00 p.m.
A variety of drinks and live music
Hours: 9:00 am to 2:00 am
A wide variety of cocktails on the beach
Hours: 11:00 am to 2:00 am
Martinis and international drinks
La Isla Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at La Isla swimming pool
Fuentes Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at Las Fuentes swimming pool
Tucanes Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at Tucanes swimming pool
Coffee in El Dorado Royale,By Karisma
Spa in El Dorado Royale,By Karisma
Spa hours: 8:00 am to 9:00 pm
Gym hours: 7:00 am to 9:00 pm
It features a wide array of relaxing body treatments as well as fitness room, sauna, and steam room.
Cancelation policies in El Dorado Royale,By Karisma
AMENDED CANCELLATION POLICIES US & CANADA
For existing reservations:
-Clients may change the travel dates of their current reservation for a future
travel date between now and December 22, 2021 (travel completed by this
date), without penalty.
-When rescheduling travel dates:
-Prevailing rates will apply.
-New travel dates are subject to availability and black-out dates may
apply.
-Clients have the option to switch to another Karisma property with
the same brand.
For new reservations booked March 9-April 30, 2020:
-Clients may change travel dates or cancel, without penalty, up to 24-hours
prior to arrival. If you cancel within the 24-hours, cancelation policy as per
contract will apply.
-When rescheduling travel dates:
-Prevailing rates will apply.
-New travel dates are subject to availability and black-out dates may
apply.
-Clients have the option to switch to another Karisma property with
the same brand.
Cancellation Policies.
The Hotel charges penalty fees, if a reservation is canceled during the following seasons:
From 23 / Dec / 2019 - 02 / Jan / 2020 will be penalized with full stay, if canceled 14 days before the reservation
From 03 / Jan / 2020 - 13 / Apr / 2020 will be penalized with two (2) nights of stay, if canceled 1 day before the reservation
From 14 / Apr / 2020 - 23 / Apr / 2020 will be penalized with the full stay if canceled, 3 days before the reservation
From 24 / Apr / 2020 - 22 / Dec / 2020 will be penalized with one (1) night stay, if canceled 1 day before booking
From 23 / Dec / 2020 - 02 / Jan / 2021 will be penalized with the full stay if canceled, 3 days before the reservation
Hotel will charge fees for No Show ("No Show"). That is, guests who do not arrive, or do not check in at the Hotel on the date indicated in the confirmation of the reservation:
From 23 / Dec / 2019 - 02 / Jan / 2020 will be penalized with full stay
From 03 / Jan / 2020 - 13 / Apr / 2020 will be penalized with two (2) nights of stay
From 14 / Apr / 2020 - 23 / Apr / 2020 will be penalized with the full stay
From 24 / Apr / 2020 - 22 / Dec / 2020 will be penalized with one (1) night stay
From 23 / Dec / 2020 - 02 / Jan / 2021 will be penalized with the full stay
Hotel will charge fees for Early Check Out. That is, guests who leave before their original date, will be charged the full stay.
Due to the right to environmental sanitation, a charge of $ 20.00 MXN Mexican pesos per room per night will be made upon arrival at the hotel.
Luxury Junior Suite : Gourmet Inclusive Experience
Enjoy a plush king-sized bed or two queen size beds, contemporary bathrooms with double sinks and glass-enclosed showers, a romantic indoor relaxing hot tub for two, and a private terrace or balcony.
Beachfront Junior Suite : Gourmet Inclusive Experience
These oversized suites are located just a few steps from the beach and the pool, they boast a luxury king-size bed, contemporary bathrooms with double sinks, indoor relaxing hot tub for two, and a private terrace or balcony.
This luxurious suite features a king-sized bed, pillow and aromatherapy menu, liquor cabinet with four premium brands, daily stocked minibar; butler service, welcome amenities (fruit basket, a bottle of champagne, and house wine), in-suite complimentary Wi-Fi, and private candlelight dinner by the beach once during your stay.
Royal Swim Up Suite : Gourmet Inclusive Experience
These sumptuous suites have direct access to the lazy river which connects to a pool and a swim up bar. In addition, this suite category features a king size bed, daily stocked minibar, and welcome amenities (fruit basket, a bottle of champagne, and house wine), pillow and aromatherapy menu, butler service, and private candlelight dinner by the beach once during their stay.
Swim Up Junior Suite : Gourmet Inclusive Experience
Step right into the resort’s lazy river from the patio of your suite. Enjoy the luxuries of a king-sized bed or two queen size beds, luxury linens, indoor relaxing hot tub, and wood furnishings with handmade details.
Beach Front Honeymoon Suite : Gourmet Inclusive Experience
These elegant suites feature beautiful views, a king size bed, contemporary bathroom with double sinks, a private balcony, in-suite hot tub for two, private balcony. They also offer exclusive amenities which include a pillow menu, aromatherapy, exclusive personal concierge service, as well as beach and pool butler.