Generations Riviera Maya, by Karisma is Mexico’s premier All Suites, All Ocean Front, All Gourmet Family Resort where couples, wedding parties and families savor a Gourmet Inclusive® Experience, a vacation that fosters togetherness.
This hotel with 159 suites, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club.
The Hotel is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 20 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun. All guests (18 years and over) are welcome to use the facilities at the Adults Only El Dorado Casitas Royale and El Dorado Royale, by Karisma.
Generations Riviera Maya features 159 luxurious suites decorated in a forwardlooking style and divided into different categories. All accommodations are provided with deluxe amenities including 24-hour room service, oversized balcony or terrace, a relaxing hot tub for two, 47” smart TV, and alarm clock. Additional room conforts include AC, marble bathrooms, private WC, double sinks, hair dryer, plush bathrobes, slippers, weight scale, either one king or two queen beds, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror, ample closet space, pillow menu and aromatherapy in your room. The mini fridge customizable with beverage choices and sweet and savory snacks, plus kid’s favorites. Guests traveling with children can take advantage of our Gourmet Inclusive® baby amenities such as strollers, cribs, baby changing tables, monitors, baby bottle warmers and baby bathrobes. Enjoy the astonishing breeze of the turquoise Mexican Caribbean Sea from all our beachfront rooms.
Rooms in Generations Riviera Maya
15:00 hrs.
12: 00 hrs.
159 Rooms
Categories in Generations Riviera Maya
Services in Generations Riviera Maya
Air Conditioning In Public Areas
Babysitter (on request) $
Bellboy
Car Rental Agency $
Cradle
Currency Exchange
Express Checkout
Front Desk Service 24 h
Heater
Hospitality Desk
Laundry Service $
Laundry Service / Dry Cleaning Service $
Luggage Storage
Maid Service
Massage $
Massages and Facials $
Medical Service $
Movies for Rent Service $
Multilingual Staff
Night Courtesy
Room Service
Safety Deposit Box
Service closed circuit surveillance 24 hours
Sun Lounges
Taxi Service $
Transportation and Tours $
Travel Agency $
Valet Parking
Valet Parking
Wedding Facilities $
Wi-Fi at the common áreas of the hotel
Facilities in Generations Riviera Maya
Bali beds
Bars
Beach
Beauty Salon $
Boutique $
Chapel
Children Area
Eko Kids Club
Elevator
Events Room $
Green Areas
Gym
Jewelry $
Kids Club
Palapa Area
Parking Area
Pool(s)
Restaurants
Sauna $
Spa $
Steam $
Restaurants & Bars in Generations Riviera Maya
Breakfast: 6:30 am to 11:30 am
Lunch 12:30 pm to 3:00 pm
The family restaurant on the block. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea. The options are endless, ranging from coffee and croissants, healthy options and a lavish food display with a la minute preparation and a rotisserie. Gourmet Inclusive® Service
To enhance our dining experience, please adhere to the following smart-casual dress code in all gourmet restaurants.
-Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.
Hours: 6:00 pm to 10:00 pm
A wide variety of spices play a key role in this dynamic cuisine, ranging from traditional Turmeric to exotic Kasoori Methi. Native dishes like Daal Tadka, Biryani and modern trends like Butter Chicken will capture your senses and transport you to India.
To enhance our dining experience, please adhere to the following smart-casual dress code in all gourmet restaurants.
-Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.
Hours: 6:00 p.m. a 10:00 p.m.
Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all kind of food that guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after-meal consommé.
To enhance our dining experience, please adhere to the following smart-casual dress code in all gourmet restaurants.
-Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.
This seaside gourmet restaurant is a vibrant celebration of food, energy, music and beach life, guests will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean in a casual ambience
To enhance our dining experience, please adhere to the following smart-casual dress code in all gourmet restaurants.
-Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.
The perfect combination: food, wine and great company. Wine kitchen is a culinary endeavor serving preparations from the various wine regions of the world. Guests are invited to sit back and relax as the chefs do their magic.
To enhance our dining experience, please adhere to the following smart-casual dress code in all gourmet restaurants.
-Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.
Hours: Family-friendly: 5:00 pm to 10:00 pm
Adults only: 10:00 pm to 2:00 am
Located on the second floor. Here you will find the famous Singaporean with tequila. Cozy bar with a pleasant atmosphere where you can enjoy a drink and an incredible view of the stars and the Caribbean Sea.
To enhance our dining experience, please adhere to the following smart-casual dress code in all gourmet restaurants.
-Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
-Gentlemen: Formal Bermuda shorts, long pants, collared shirts, casual shoes or dress sandals.
Hours: 9:00 am to 6:00 pm
Bar located in the center and inside the pool where you will find a wide range of virgin cocktails, infused waters, ice cold beers and a premium bar included.
Our Spa inspired by the Mayan culture, welcomes our guests to have a unique experience, with an impressive traditional menu and extraordinary alternative therapies. Designed to soothe the senses, the luxury of the facilities includes spa treatment rooms, separate gymnasium, spa shop, bridal suite, as well as spa services for children aged 4 to 12 years. Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by the Mexico of before. In addition to these spa treatments, Náay Spa offers more traditional experiences like scrubs, body wraps, and specialty treatments like facials, manicures, pedicures, and salon services.
Cancelation policies in Generations Riviera Maya
Cancellation Policy.
If a reservation is cancelled during Regular Season (from May 1st, 2022 thru December 20th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2022 thru April 30th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 23rd 2022 thru January 4th 2023 (inclusive) and from December 21st 2022 thru January 4th 2023 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
If a reservation is cancelled during Regular Season (May 1st, 2023 thru December 20th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2023 thru April 30th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
No Shows.
Clients who do not arrive and check in at the Hotel on the date specified in the reservation confirmation, which can be from January 5th, 2023 thru April 30th 2023 & May 1st, 2023 thru December 20th 2023,shall pay the Hotel a cancellation charge equal to two (2) nights stay on the all-inclusive plan provided , however, that a “no show” for any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive), shall be subject to a charge equal to the entire stay.
Early Check Out.
If the guest(s) check out before the original check out date specified in the reservation confirmation, shall be subject to a charge equal to the entire stay.
Due to the right to environmental sanitation, a fee of $ 20.00 will be charged Mexican pesos per room per night upon arrival at the hotel.
PLEASE NOTE THAT THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME.
Ocean Front One Bedroom Suite : Gourmet Inclusive Experience
These elegant, spacious suites feature a luxurious king or two queen beds and sofa bed for children to sleep on at night. This suite provides partial privacy and separation from the living room and the bedroom. This suite is equipped with 2 high tech Smart TV’s and a premium minibar, indoor relaxing hot tub and a contemporary bathroom with double sinks and glass enclosed showers.
Maximum capacity 2 adults + 2 children or 2 adults + 1 child + 1 teen
722 sq.ft. / 67.1 m2
Ocean Front One Bedroom Swim Up Suite : Gourmet Inclusive Experience
Convenient direct access to an infinity pool suite from balcony. Enjoy ultimate privacy, views of our white sand beaches and the largest artificial coral reef in the world at these spacious suites, located from first to the third level of the building with your own infinity pool. These elegant spacious suites feature a luxurious king or two queen beds and sofa bed for children to sleep on at night. This suite provides partial privacy and separation from the living room and the bedroom. This suite is equipped with 2 high tech smart TV’s and a premium minibar, indoor relaxing hot tub and a contemporary bathroom with double sinks and glass enclosed showers.
Maximum capacity 2 adults + 2 children or 2 adults + 1 child + 1 teen
722 sq.ft. / 67.1 m2
Ocean Front Two Bedroom Pool Swim Up Suite : Gourmet Inclusive Experience
Convenient direct access to our main pool from your suite’s private balcony and connected with our swim up pool bar. This room category is a combination of 2 Ocean Front One Bedroom Swim up Suite located on the ground floor. Each suite is fully equipped with two high tech smart TV’s, indoor relaxing hot tub and a contemporary bathroom with double sinks and glass enclosed showers, the connecting room has a king size bed or two queen beds with a sofa bed for children to sleep on at night.
Maximum capacity 4 adults + 4 children or 2 adults + 2 adolescents + 4 children
1308.9 sq.ft. / 121.6 m2
Ocean Front Three Bedroom Suite : Gourmet Inclusive Experience
This category is the perfect option for large families. It consists of the union of 3 Ocean Front One Bedroom Suite. All rooms are fully equipped with 2 smart TVs, a luxurious indoor whirlpool bathtub, a contemporary bathroom with two marble sinks and a private shower.
Maximum capacity 6 adults + 6 children or 4 adults + 4 adolescents + 4 children
2030.7 sq.ft. / 188.6 m2
Ocean Front Three Bedroom Pool Swim Up Suite : Gourmet Inclusive Experience
Direct access to our main pool from your suite's private balcony, connected to our pool bar. This room category with stunning views is an Ocean Front Luxury Suite + 2 Ocean Front One Bedroom Swim up Suite located on the ground floor. Each suite is fully equipped with 2 smart TVs, a luxurious indoor hydromassage bathtub, a contemporary bathroom with two sinks and a private shower.
Maximum capacity 6 adults + 6 children or 4 adults + 4 adolescents + 4 children
2030.7 sq.ft. / 188.6 m2
Ocean Front Two Bedroom Suite : Gourmet Inclusive Experience
This room category is a combination of 2 Ocean Front One-bedroom Suite. Each suite is fully equipped with two high tech smart TV’s, indoor relaxing hot tub and a contemporary bathroom with double sinks and glass enclosed showers.
Maximum capacity 4 adults + 4 children or 2 adults + 2 adolescents + 4 children
1308.9 sq.ft. / 121.6 m2
Ocean Front Two Bedroom Swim Up Suite : Gourmet Inclusive Experience
Enjoy ultimate privacy, views of our white sand beaches and the largest artificial coral reef in the world at these spacious suites, located from first to the third level of the building with your own infinity pool. This room category is a combination of 2 Ocean Front One Bedroom Swim up Suite. Each suite is fully equipped with two high tech smart TV’s, indoor relaxing hot tub and a contemporary bathroom with double sinks and glass enclosed showers.
Maximum capacity 4 adults + 4 children or 2 adults + 2 adolescents + 4 children
1308.9 sq.ft. / 121.6 m2
Ocean Front Three Bedroom Swim Up Suite : Gourmet Inclusive Experience
Enjoy maximum privacy, views of our white sand beaches and the largest artificial coral reef in the world, these spacious suites are located from the first to the third level of the building with its private access to the infinity pool. Specially designed for large groups, this suite is the combination of 3 Ocean Front One Bedroom Swim Up Suite. All rooms are fully equipped with 2 smart TV's, a relaxing luxury indoor whirlpool tub, a contemporary bathroom with double sinks and a private shower.
Maximum capacity 6 adults + 6 children or 4 adults + 4 adolescents + 4 children
2030.7 sq.ft. / 188.6 m2