Hyatt Ziva Riviera Cancun is located between the natural Bahia Petempich beach and the Caribbean Sea. Surrounded by shimmering waters and lush jungle, this family-friendly oasis has no shortage of stunning scenery. All our guest rooms provide a private balcony with spectacular views, modern Caribbean décor, convenient in-suite technology and more. Upgrade to the Club level for special touches like private check-in and check-out, an in-room hot tub, and even more luxurious features.
Find cuisine the whole family will love with eight restaurants and seven lounges and bars onsite. Every dining option is curated by prominent international chefs, ranging from seaside ceviche and Asian favorites to romantic, adults-only French cuisine and authentic Mexican tacos. Late-night cravings? Order a bite to your room with 24-hour in-suite private dining.
Every moment of your stay offers excitement and activities for all ages. Children will love the KidZ Club, where they can make new friends and join in on fun and supervised pool games like water volleyball or splash around in our mini water park. While the kids are entertained, adults can join an invigorating fitness class, hit the gym, or indulge in a relaxing treatment at the Zen Spa. Everyone can come together for quality family time at the thrilling water park or dive into one of nine swimming pools. Each night brings new experiences. Enjoy an elegant wine tasting with our expert sommeliers, then dance the evening away with vibrant, live music and captivating cultural performances every night. No matter how you spend your time, you'll make incredible family memories when you stay at Hyatt Ziva Riviera Cancun!
Rooms in Hyatt Ziva Riviera Cancun
15:00 hrs.
12: 00 hrs.
438 Rooms
Categories in Hyatt Ziva Riviera Cancun
Services in Hyatt Ziva Riviera Cancun
24 hours Front Desk
24-hour Room Service
Babysitting On Request
Baggage Hold
Bar Club
Beauty Salon
Breakouts
Buffet Restaurant
Car rental desk
Cribs available on request
Currency exchange
Daily Housekeeping
Fax facilities
Fitness center
Free Gym
Free Wifi
Gift shop
Kids Club
Kids Playground
Lift
Major credit cards accepted
Massage
Parking Free
Pool's Bar
Private Restaurant
Restaurant
Sauna
SPA
Valet parking available
Wedding Services
Facilities in Hyatt Ziva Riviera Cancun
Restaurants & Bars in Hyatt Ziva Riviera Cancun
Coffee in Hyatt Ziva Riviera Cancun
Spa in Hyatt Ziva Riviera Cancun
Cancelation policies in Hyatt Ziva Riviera Cancun
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
