Description of Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
The NickelodeonTM Hotels & Resorts Riviera Maya is a 5-star experiential resort filled with
playful surprises designed to ignite the spark of play for guests of all ages. Located 28 km
south of the Cancun Airport is one of the world’s top destinations, the magical Riviera Maya,
Mexico, this upscale property boasts the 9-acre NickelodeonTM Place and Aqua Nick, Club Nick
for kids and Plaza Orange Entertainment venue.
The resort features the renowned Gourmet Inclusive® Experience by Karisma, known for the
best in food, service, and hospitality. NickelodeonTM fans of all ages are in for the ultimate
vacation experience. They’ll go on an unrivaled culinary journey featuring the freshest
and finest ingredients, and they’ll enjoy ultimate relaxation with 24-hour in-room dining,
personalized amenities, beach beds, and a spa. The fun starts now! While the grownups check-in,
the youngest fans can get the vacation started as they play and discover in their own special
lounge in the lobby.
Rooms in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
15:00 hrs.
12: 00 hrs.
280 Rooms
Categories in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
Services in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
Air conditioning
Babysitter (on request) $
Bellboy
Currency Exchange
Express Checkout
Free Wifi
Front Desk Service 24 h
Hospitality Desk
Laundry Service $
Luggage Storage
Maid Service
Massage $
Medical Service $
Multilingual Staff
Room Service
Room Service 24 hrs
Safety Deposit Box
Sun Lounges
Travel Agency $
Valet Parking
Wedding Facilities $
Wi-fi
Wi-Fi at the common áreas of the hotel
Facilities in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
Bars
Beach
Beauty Salon $
Chaises
Mini Super $
Parking Area
Pool(s)
Restaurants
Spa $
Tennis Court
Water Park
Wedding Gazebo $
Restaurants & Bars in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
Lunch: 11:00 - 16:00
Drinks: 11:00 - 23:00
Inspired by SpongeBob’s hometown, the Bikini Bottom Bar has a laid-back contemporary
beachside vibe, making it the perfect place to grab a drink or relax with the family. Every
detail, from the staff’s Hawaiian shirt uniforms to the names of the signature drinks, is
designed to play up the delicious feeling of being on vacation with your favorite Nickelodeon
friends. Enjoy your drink or lunch while gazing out over the Caribbean Sea. Located in the
heart of the seafront guest building.
To enhance our unique dining experience, please comply with the following casual-elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER Ladies: Dresses, skirts, long pants, shoes, capri pants and elegant sandals. Gentleman: Long pants, collared shirts and casual shoes. Permitted: Formal bermudas and formal sandals. Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH Ladies: Sun dresses, elegant sandals, T-shirts and skirts. Permitted: Shorts, T-shirts, flip flops. Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes. Permitted: Shorts, sleeved T-shirts, flip flops. Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Lunch: 12:00-16:00
Dinner: 16:00 22:00
Inspired by the enduringly popular comedy sketch and movie of the same name, Good
Burger delivers a playful burger joint experience with a classic Nickelodeon heritage.
Elements throughout put a sophisticated and playful spin on the signature food items, classic
pinstriped uniforms and phrases familiar to fans.
To enhance our unique dining experience, please comply with the following casual-elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER Ladies: Dresses, skirts, long pants, shoes, capri pants and elegant sandals. Gentleman: Long pants, collared shirts and casual shoes. Permitted: Formal bermudas and formal sandals. Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH Ladies: Sun dresses, elegant sandals, T-shirts and skirts. Permitted: Shorts, T-shirts, flip flops. Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes. Permitted: Shorts, sleeved T-shirts, flip flops. Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 17:30 - 21:00
Named in honor of SpongeBob’s iconic spatula, this playful, family-oriented spot showcases
oversized sculptural elements and food-themed show art to give guests a tantalizing taste
of Bikini Bottom.
To enhance our unique dining experience, please comply with the following casual-elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER Ladies: Dresses, skirts, long pants, shoes, capri pants and elegant sandals. Gentleman: Long pants, collared shirts and casual shoes. Permitted: Formal bermudas and formal sandals. Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH Ladies: Sun dresses, elegant sandals, T-shirts and skirts. Permitted: Shorts, T-shirts, flip flops. Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes. Permitted: Shorts, sleeved T-shirts, flip flops. Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Lunch 11:30 - 16:30
Featuring easy, family-friendly food selections this sit-down dining venue also serves as the
character breakfast center for the resort.
*Charge for character breakfast
To enhance our unique dining experience, please comply with the following casual-elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER Ladies: Dresses, skirts, long pants, shoes, capri pants and elegant sandals. Gentleman: Long pants, collared shirts and casual shoes. Permitted: Formal bermudas and formal sandals. Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH Ladies: Sun dresses, elegant sandals, T-shirts and skirts. Permitted: Shorts, T-shirts, flip flops. Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes. Permitted: Shorts, sleeved T-shirts, flip flops. Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 17:30 - 22:00
Join the Teenage Mutant Ninja Turtles for salads, flat breads, and their favorite food, PIZZA!
The dishes are made to share, so don’t be surprised if you find one of the Turtles sitting at your
table. Or you can watch the dough rise and the cheese melt in our see-through pizza ovens.
To enhance our unique dining experience, please comply with the following casual-elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER Ladies: Dresses, skirts, long pants, shoes, capri pants and elegant sandals. Gentleman: Long pants, collared shirts and casual shoes. Permitted: Formal bermudas and formal sandals. Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH Ladies: Sun dresses, elegant sandals, T-shirts and skirts. Permitted: Shorts, T-shirts, flip flops. Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes. Permitted: Shorts, sleeved T-shirts, flip flops. Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Breakfast: 6:30-11:00
Interactive food display with open kitchen ambiance offering cooked-to-order creations.
The menus are inspired by our chefs’ travels around the world, with an emphasis on fresh
ingredients and bringing a new spin to classic dishes. For the kids, there is an adjoining
children’s section with its own food display where the entire setup is downsized to cater to
our young guests.
The Yacht Club is on the ground floor of the seafront guest building overlooking the stunning
Caribbean Sea.
To enhance our unique dining experience, please comply with the following casual-elegant dress code in all gourmet restaurants.
GI DRESS CODE- DINNER Ladies: Dresses, skirts, long pants, shoes, capri pants and elegant sandals. Gentleman: Long pants, collared shirts and casual shoes. Permitted: Formal bermudas and formal sandals. Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH Ladies: Sun dresses, elegant sandals, T-shirts and skirts. Permitted: Shorts, T-shirts, flip flops. Gentlemen: Long pants, formal bermudas, polo shirts, sleeved T-shirts, sandals and tennis shoes. Permitted: Shorts, sleeved T-shirts, flip flops. Not Permitted: Swimming suites, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
9:00 - 17:00
This centrally-located swim-up bar grants your every wish, serving a wide array of virgin
cocktails, fresh juice infused beverages, ice-cold beers and full international bar.
Open during show times.
Open during show times. International beverage selection to satisfy every taste.
11:00 - 23:00
This sophisticated, ‘90s-inspired space is nostalgic without being retro. It serves as a
familyfriendly game room, sports lounge and live music venue. Don’t miss the chance to
hang out on the iconic Big Orange Couch!
9:00 - 17:00
The more subtle of the two bars where Wanda has ensured that alcoholic and non-alcoholic
beverages are prepared with a wide selection of fruits and international spirits to enjoy while
you relax in the pool. Poolside waiters are on hand to conjure up your chosen refreshments.
Coffee in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
Spa in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
Cancelation policies in Nickelodeon Hotel & Resorts Riviera Maya, By Karisma
The client must proceed to the prompt notification in writing to the agency.
If the client cancels a reservation during the following seasons, the following will apply:
From April 13 to December 22, 2021, you must cancel 14 days before, otherwise, the cancellation will be 1 night.
In case of No Show, the cancellation charge will be 1 night.
In case of an early departure, the penalty charge is for the full stay.
From December 23 to January 2, 2022, you must cancel 14 days before arrival, otherwise, a full stay charge will apply.
In the case of No Show, the cancellation charge will be for the full stay.
In case of an early departure, the penalty charge is for the full stay.
Due to the right to environmental sanitation, a fee of $ 20.00 will be charged
Mexican pesos per room per night upon arrival at the hotel.
For new reservations booked from March 9, 2020, to May 31, 2021, traveling anytime in 2020-2021:
• Customers can change travel dates or cancel, without penalty, up to 24 hours before arrival.
• When rescheduling travel dates:
o New travel dates are subject to availability and blackout dates may apply.
o Clients have the option to switch to another Karisma property within the same brand.
o The current rates will be applied for the new travel dates.
For existing reservations that have been rebooked before May 31, 2021:
• Customers can change the travel dates of their current reservation to a future travel date between
now and on December 22, 2021 (trip completed by this date), without penalty.
• When rescheduling travel dates:
o New travel dates are subject to availability and blackout dates may apply.
o Clients have the option to switch to another Karisma property within the same brand.
o The current rates will be applied for the new travel dates.
PLEASE NOTE THAT THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME.
Choose your room:
Swim-Up Ocean Front King Suite : Gourmet Inclusive Experience
Swim-Up Oceanfront Queen Suite : Gourmet Inclusive Experience
The Swim-Up Oceanfront Queen Suite features two Queen size beds. The living area is
furnished with a Double pull-out sofa bed, smart TV, and table with chairs. The Pad’s balcony
features a seating area with a table and couch, perfect for lazy days or stargazing at night.
Guests can step directly into their ocean view infinity plunge pool from their spacious balcony
with sitting area.
Maximun Occupancy 3 adults & 2 children or 2 adults & 3 children or 4 adults (2 adults & 2 teens)
581 sq ft interior | 107 sq ft exterior
Swim-up Oceanfront Pool Deck Level King Suite : Gourmet Inclusive Experience
The Swim-Up Oceanfront King Suite features a private master bedroom with a King size bed
and en suite bathroom. The living area is furnished with a Murphy bed, Double pull-out sofa
bed, smart TV, and table with chairs. The Flat’s balcony features a seating area with a table and
couch, perfect for lazy days or stargazing at night. Guests can step directly into their ocean view
infinity swim-up pool from their spacious balcony with sitting area.
Maximun Occupancy 3 adults & 2 children or 2 adults & 3 children or 4 adults (2 adults & 2 teens)
581 sq ft interior | 107 sq ft exterior
Penthouse Swim-Up Oceanfront King Suite : Gourmet Inclusive Experience
The Penthouse Swim-Up Oceanfront King Suite features a private master bedroom with a King
size bed and en suite bathroom. The living area is furnished with a Murphy bed, Double pull-out
sofa bed, smart TV, and table with chairs. The Flat’s balcony features a seating area with a table
and couch, perfect for lazy days or stargazing at night. Guests can step directly into their ocean
view infinity swim-up pool from their spacious balcony with sitting area.
Maximun Occupancy 3 adults & 2 children or 2 adults & 3 children or 4 adults (2 adults & 2 teens)
581 sq ft interior | 107 sq ft exterior
Penthouse Swim-Up Oceanfront Queen Suite : Gourmet Inclusive Experience
The Penthouse Swim-Up Oceanfront Queen Suite features two Queen size beds. The living
area is furnished with a Double pull-out sofa bed, smart TV, and table with chairs. The Pad’s
balcony features a seating area with a table and couch, perfect for lazy days or stargazing at
night. Guests can step directly into their ocean view infinity plunge pool from their spacious
balcony with sitting area.
Maximun Occupancy 3 adults & 2 children or 2 adults & 3 children or 4 adults (2 adults & 2 teens)
581 sq ft interior | 107 sq ft exterior
For the true connoisseur, this sophisticated suite pays tribute to the history of Nickelodeon™
animation. Every detail is lovingly curated to delight the lifelong fan, from art pieces pulled from
the most beloved shows to furnishings inspired by Nickelodeon’s iconic colors and characters.
Maximun Occupancy 2 adults & 5 children, or 5 adults (2 adults & 3 teens)
2368 sqm interior / 710 sqm exterior
Location: 6th floor
The Pineapple Suite : Gourmet Inclusive Experience
Inspired by SpongeBob’s pineapple under the sea, this sumptuous villa is the resort’s signature
dwelling. The modern amenities and luxurious accommodations come with a unique twist: all
who enter are instantly immersed in SpongeBob’s world.
Maximun Occupancy 2 adults & 5 children, or 5 adults (2 adults & 3 teens)
2368 sqm interior / 710 sqm exterior
The Teenage Mutant Ninja Turtles’ “subterranean lair” has never felt cooler or more luxurious! With every iteration of the Turtles throughout the years, this suite is the perfect place for a super fan to unwind or throw a private pizza party.
