1 King bed or 2 double beds. Double whirlpool tub. Private bathroom w/ shower. Welcome bottle of wine. Rest area. Premium Liquor Dispenser subject to change at any time. Mini Bar stocked daily. Coffee maker. CHI® brand bathroom amenities. Bathrobes and slippers. CHI® Professional Hair Dryer and Straightener. Iron and ironing board. Digital safe (laptop size). Individually controlled air conditioning. Direct dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock / Radio / iPod Dock. 24-hour room service and turndown service. Smoke free room. Wireless Internet. Maximum occupancy: 4 people, including children ages 4 -17. A maximum of 1 baby (ages 0-3) will be allowed to stay in the same room with 4 people.
1 King bed or 2 double beds. Double whirlpool tub. Private bathroom with shower. Welcome bottle of wine. Rest area. Premium Liquor Dispenser with improved brands. Subject to change at any time. Mini Bar stocked daily. Coffee maker. CHI® brand bathroom amenities. Bathrobes and slippers. CHI® brand professional hair dryer and straightener. Iron and ironing board. Digital safe (laptop size). Individually controlled air conditioning. Direct dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock / Radio / iPod Dock. 24-hour room service and turndown service. Smoke-free room. Wireless Internet. Maximum occupancy: 4 people, including children 4 -17. A maximum of 1 baby (ages 0-3) will be allowed to stay in the same room with 4 people.
King bed. Double whirlpool tub. Private bathroom with shower. Balcony with two chairs and a table. Welcome bottle of wine. Rest room. Premium Liquor Dispenser with improved brands. Mini Bar stocked daily. Lavazza coffee maker. CHI® brand bathroom amenities. Bathrobes and slippers. Bathroom scale. CHI® brand professional hair dryer and straightener. Digital safe (laptop size). Individually controlled air conditioning. Direct dial telephone. Apple TV with special apps including iTunes and Netflix. Alarm Clock / Radio / iPod Dock. 24-hour room service and turndown service. Smoke-free room. Wireless Internet. Maximum occupancy: 2 adults.
1 King bed or 2 double beds. Double whirlpool tub. Private bathroom with shower. Direct access from the oceanfront room to the beach. Welcome bottle of wine. Rest area. Premium Liquor Dispenser with improved brands subject to change at any time. Mini Bar stocked daily. Coffee maker. CHI® brand bathroom amenities. Bathrobes and slippers. CHI® brand professional hair dryer and straightener. Digital safe (laptop size). Individually controlled air conditioning. Direct dial telephone. Apple TV with special apps, including iTunes and Netflix. Alarm Clock / Radio / iPod Dock. Selection of 1 additional bottle of Premium liquor per stay. Smoke-free room. Wireless Internet. Aromatherapy menu. Pillow menu. Private Check-in & Check-out / Late Check-out & Early Check-in (subject to availability). Exclusive beach bag (one per room / per stay). Night courtesy. Maximum occupancy: 4 people, including children 0 -17. A maximum of 1 baby (ages 0-3) will be allowed to stay in the same room with 4 people.
This all-inclusive resort for couples, families and groups is located next to the warm turquoise waters and the fine white sand of Playa del Carmen, a destination known for its relaxed charm. This picturesque resort is just a few steps from the city center, in the famous Fifth Avenue, a lively shopping corridor, bars and restaurants. Qualified among the best resorts from Playa del Carmen on TripAdvisor.
Rooms in Playacar Palace
15:00 hrs.
12: 00 hrs.
201 Rooms
Categories in Playacar Palace
Services in Playacar Palace
24 hours Front Desk
24-hour Room Service
Baggage Hold
Bank (Cash Machine)
Bar Club
Beauty Salon $
Buffet Restaurant
Business Center
Car rental desk
Conference Rooms
Congress Center
Cribs available on request
Currency exchange
Daily Housekeeping
Direct access to the beach
Fitness center
Free Wifi
Gift shop
Handicapped rooms
High Speed Internet Access
Kids Club
Laundry / dry-cleaning valet $
Major credit cards accepted
Outdoor Swimming-Pool
Paid Parking
Pool's Bar
Restaurant
Shopping $
Smoking Area
SPA
Swimming-Pool
Valet parking available
Watersports
Wedding Services
Wheelchairs available
Wireless Internet
Facilities in Playacar Palace
Swimming pool
ATM
Bars
Beach
Bussines Center
Emergency exit
Playground
Restaurants & Bars in Playacar Palace
Yucatecan Cuisine 6:00 p.m - 11:00 p.m.
A unique setting where Mayan
cuisine is beautifully portrayed
in a 10-course menu.
Please note that reservations are exclusively for adults and are not recommended for guests with food allergies.
Please wear long pants/tailored shorts, collared, polo or Mao shirt. No water shoes or bare feet are allowed. No
swimsuits or sleeveless shirts are
allowed
A la carte Asian Cuisine - 6:00 p.m.- 11:00 p.m.
Discover the fine art of sushi
and wonders of this Pan-Asian
fusion experience.
Please note that reservations are required for Teppanyaki tables or to request a Hotpot and can be
made with the Hostess at Café del Mar. The maximum number of guests for a Teppanyaki table is 8 people.
Smart Casual: Please wear long pants/tailored shorts, collared,
polo or Mao shirt. No water shoes
or bare feet are allowed. No swimsuits or sleeveless shirts are allowed.
Located in the lobby
10:00 am - 1:00 am
Swim - Up Bar
11:00 a.m. - 7:00 p.m.
Sip on exquisite cocktails without having to take a break from your poolside indulgence
Coffee in Playacar Palace
Spa in Playacar Palace
Cancelation policies in Playacar Palace
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
