Rio Secreto Clasico
Description of Rio Secreto Clasico
Explore Río Secreto, a crystal cave in the Riviera Maya. Walk through natural trails and swim in underground rivers guided by experts in small groups with specialized equipment. A safe and unique experience connecting you with the region’s geological history.
Explore Río Secreto, a crystal cave in the Riviera Maya. Walk through natural trails and swim in underground rivers guid...General information of Rio Secreto Clasico
What is Included Rio Secreto Clasico
Access to natural reserve.
Specialized guide.
Small groups (max. 12 pax).
Transportation (if selected).
Wetsuit and life jacket.
Helmet with lamp and water shoes.
Lockers and towels.
Beverage (Xtabentún).
Buffet meal.
What is Not Included Rio Secreto Clasico
Tour photos.
Transportation (basic option).
Tips.
Souvenirs.
Recommendations of Rio Secreto Clasico
Arrive 30 minutes early
Bring swimsuit and comfortable clothes
Bring cash or card for extras
Follow guide instructions
Regulations of Rio Secreto Clasico
Minimum age: 4 years.
Max recommended weight: 120 kg.
Not allowed under alcohol/drug influence.
No electronics allowed in the river.
No sunscreen or chemicals allowed.
Not recommended for advanced pregnancy or limited mobility.
Cancellation policies of Rio Secreto Clasico
A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.
