Whale Shark
Description of Whale Shark
Enjoy a once-in-a-lifetime experience swimming with the whale shark, the largest fish in the world, in the Mexican Caribbean. This seasonal adventure takes you by boat in search of these gentle giants, allowing you to observe them in their natural habitat. Ideal for nature lovers, marine life enthusiasts and unforgettable travel moments. Operation is subject to sea conditions and authority approval.
Enjoy a once-in-a-lifetime experience swimming with the whale shark, the largest fish in the world, in the Mexican Carib...General information of Whale Shark
What is Included Whale Shark
Transportation from hotels within operating areas
Guide
Whale shark watching tour
Swimming/snorkeling activity when authorized by maritime authorities
Available languages: Spanish, English, Italian, French and German
What is Not Included Whale Shark
Marine tax of $20 USD per person
Optional equipment rental
Wetsuit: $15 USD or $300 MXN
Full mask: $15 USD or $300 MXN
Photos
Tips
Personal expenses
Recommendations of Whale Shark
Bring swimsuit
Use biodegradable sunscreen
Bring towel
Bring a change of clothes
Bring cash for marine tax, equipment rental, photos or personal expenses
Take precautions if prone to motion sickness
Confirm special language availability with reservations
Regulations of Whale Shark
Tour available only from June 01 to September 17, 2026
Swimming with whale sharks is not guaranteed; it depends on maritime authority authorization
Not recommended for infants
Not recommended for guests without swimming skills
Not recommended for guests with heart or back conditions
Not recommended for guests prone to motion sickness
Pregnant women are not allowed
Guests with recent surgeries are not allowed
Guests under the influence of alcohol or hallucinogenic substances are not allowed
Marine tax must be paid in cash upon boarding
Card payments are not accepted upon boarding
Cancellation policies of Whale Shark
No-sighting guarantee: 100% refund or free rescheduling applies only when no whale sharks are found in the entire search area, as confirmed by the captain and guide. It does not apply if the guest does not see them due to motion sickness, distraction or not joining the swim. Marine tax and equipment rental are non-refundable.
The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:
When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, whether full or partial, will be granted under any circumstances in the following cases:
No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.
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