Rio Secreto Plus
Description of Rio Secreto Plus
Explore the unparalleled natural beauty of the mystical underground world located in Riviera Maya and discover its secrets.
You will be given a briefing about the nature reserve, after which, your adventure will start as you walk and swim in crystal clear waters that lead you through stunning stalactites and stalagmites living in its millenary caves. Afterward, you will be taken to a dry path with a spectacular light and sound show projected on the natural formations of one of the caves; followed by a path where you will learn about the Mayan Cosmic vision, the flora and fauna from the region.
An extraordinary experience through the Mayan underworld that includes a delicious buffet meal, rappeling and biking activities, non-alcoholic beverages, certified bilingual guide, life jacket, wetsuit, and helmet with a headlamp.
General information of Rio Secreto Plus
Transportation not included: Monday - Sunday. Schedules: 9:00 & 11:00.
Round trip from Riviera Maya: Monday - Sunday. Schedules: 9:00.
Round trip from Cancún Downtown and Hotel Zone: Monday - Sunday. Schedules: 11:00.
Round trip from Cancún Playa Mujeres Zone: Monday - Wednesday and Friday. Schedules: 09:00.
The pick-up varies depending on the location of the hotel, we suggest you communicate 24 hours before your tour to reconfirm your schedule.
What is Included Rio Secreto Plus
Access to the Natural Reserve. Groups of 10 people (max) per guide. Specialized guide. Lockers. Neoprene suit (wetsuit) and life jacket. Safety helmet with lamp. Towels Regional buffet with Fresh waters. The activities included on this tour: Rio Secreto Regular Tour + Rappel + bike + Salon de la Paz Experience
-Shared Roundtrip ground transportation (under request)
What is Not Included Rio Secreto Plus
-Photographs and souvenirs
-Beer, soft drinks, and bottled water
Recommendations of Rio Secreto Plus
-Change of clothes
The pick up varies depending on the location of the hotel, we suggest you communicate 24 hours before your tour to reconfirm your schedule.
Regulations of Rio Secreto Plus
-Maximum capacity: 10 persons per group
-Minimum age required: 7
-Maximum weight to participate: 250 lb
-Babysitting service under request (additional charge)
-Cameras and video are not permitted in the underground river
-This activity is not recommended for pregnant women, persons with severe motor or physical disabilities, heart problems or under the effects of alcohol or drugs
-Avoid the use of chemical products (too much make up, sunscreen and insect repellent)
-Minors aged 7 to 12 pay the child rate
Cancelation policies of Rio Secreto Plus
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.