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Description of Rio Secreto
Rio Secreto is a journey through a glass museum, whose formations relate the geological history of the earth; Without a doubt, a life-transforming experience.
It is the longest semi-flooded cave in the Yucatán Peninsula.
100 hectares of nature reserve, of which only 10% is used for tourism.
We operate in small groups, ensuring visitor safety.
General information of Rio Secreto
-Without transportation: Monday to Sunday. Hours: 9:00, 10:00, 11:00, 12:00, 13:00.
-With transportation from Riviera Maya (Tulum, North and South ZH, B. Petempich): From Monday to Sunday. Hours: 9:00, 13:00.
-With transportation from Playa del Carmen (H. Paradisus, Centro, Playacar, H. Flamenco, Xcaret): From Monday to Sunday. Hours: 9:00, 11:00, 13:00.
-With transportation from Cancun Downtown and Hotel Zone: Monday to Sunday. Hours: 11:00, 13:00
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What is Included Rio Secreto
Access to the Nature Reserve, Groups max. 12 people, specialized guide, lockers, wetsuit, life jacket, helmet with lamp, towels, food and drinks.
What is Not Included Rio Secreto
Tips, Photographs
Recommendations of Rio Secreto
Bring a swimsuit, comfortable clothes, water shoes, credit card or cash for souvenirs and/or tips
Regulations of Rio Secreto
-Minimum age to participate: 4
-Minors aged 4 to 12 pay child rate
-Photo and video cameras are not allowed inside the cave system
-Use of chemicals products before the activity (insect repellents, sunblock, make up, etc.) is not allowed
-Maximum weight to participate: 250 lb
If you require transportation:
The pick up varies depending on the location of the hotel, we suggest you contact us 24 hours before your tour to reconfirm your schedule.
Meeting point without transportation:
Free Federal Highway Chetumal - Puerto Juárez Km 283.5, Ejido Sur, 77712, 77712 Playa del Carmen, Q.R.
Cancelation policies of Rio Secreto
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.