






Rio Secreto
Description of Rio Secreto
Explore the underground crystalline museum discovered in 2005 by a farmer who was chasing an iguana and found a hole that caught his attention. When he looked into it, he got surprised because there wasn't a cenote as expected, it was a beautiful underground river.
You can admire it in a 656-yard long journey in the clear waters, surrounded by ancient stalactites and stalagmites. This is a safe tour as you will be accompanied all the time by experienced guides.
General information of Rio Secreto
-Monday to Sunday from hotels in Puerto Morelos, Riviera Maya, and Playa del Carmen
-Pick-up time: 9:00 am
What is Included Rio Secreto
Access to the Nature Reserve, groups of 10 people max., specialized guide, lockers, wetsuit, life jacket, helmet with lamp, towels, regional buffet, non-alcoholic drinks.
-Shared Roundtrip transportation (available upon request)
What is Not Included Rio Secreto
Photo package: Throughout your journey into the depths of Xibalbá a professional photographer will accompany you capturing photos of your best moments, these photos can be seen and acquired at the end of each tour.
Items in our store: At the end of your adventure in our Natural Reserve you will find our store where you can buy souvenirs such as t-shirts, toys, Mexican crafts, stuffed animals, decorations, snacks, and drinks.
Recommendations of Rio Secreto
-Extra cash for tips (optional), souvenirs, and photographs
-Comfortable clothes
-Swimsuit
The pick up varies depending on the location of the hotel, we suggest you communicate 24 hours before your tour to reconfirm your schedule.
Regulations of Rio Secreto
-This tour is suitable for pregnant women, people with disabilities, back or heart conditions or under the effects of alcohol or drugs
-Minimum age to participate: 4
-Minors aged 4 to 12 pay child rate
-Photo and video cameras are not allowed inside the cave system
-Use of chemicals products before the activity (insect repellents, sunblock, make up, etc.) is not allowed
-Maximum weight to participate: 250 lb
Cancelation policies of Rio Secreto
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.