Description of Rio Secreto
Explore the underground crystalline museum discovered in 2005 by a farmer who was chasing an iguana and found a hole that caught his attention. When he looked into it, he got surprised because there wasn't a cenote as expected, it was a beautiful underground river.
You can admire it in a 656-yard long journey in the clear waters, surrounded by ancient stalactites and stalagmites. This is a safe tour as you will be accompanied all the time by experienced guides.
Note: Due to the holidays, this experience won't be available on December 25, 2018 and January 1, 2019.
General information of Rio Secreto
-Monday to Sunday from hotels in Puerto Morelos, Riviera Maya, and Playa del Carmen
-Pick-up time: 9:00 am, 10:00 am, 11:00 am, 12:00 pm, and 1:00 pm
What is Included Rio Secreto
-Admission to the natural reserve
-Miner helmet with light, lifejacket, wetsuit and water shoes
-Local buffet meal and flavored water
-Roundtrip transportation (available upon request)
What is Not Included Rio Secreto
-Food not included in the buffet menu
-Ferri from Cozumel
-Photos, tips and souvenirs
-Soft drinks, bottled water, and beers
-Babysitter service (available upon request)
Recommendations of Rio Secreto
-Extra cash for tips (optional), souvenirs, and photographs
Regulations of Rio Secreto
-This tour is suitable for pregnant women, people with disabilities, back or heart conditions or under the effects of alcohol or drugs
-Minimum age to participate: 4
-Minors aged 4 to 12 pay child rate
-Photo and video cameras are not allowed inside the cave system
-Use of chemicals products before the activity (insect repellents, sunblock, make up, etc.) is not allowed
-Maximum weight to participate: 250 lb
Cancelation policies of Rio Secreto
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.