Description of Rio Secreto
Rio Secreto is a journey through a glass museum, whose formations relate the geological history of the earth; Without a doubt, a life-transforming experience.
General information of Rio Secreto
-Without transportation: Monday to Sunday. Hours: 9:00, 10:00, 11:00, 12:00, 13:00.
-With transportation from Riviera Maya (Tulum, North and South ZH, B. Petempich): From Monday to Sunday. Hours: 9:00, 13:00.
-With transportation from Playa del Carmen (H. Paradisus, Centro, Playacar, H. Flamenco, Xcaret): From Monday to Sunday. Hours: 9:00, 11:00, 13:00.
-With transportation from Cancun Downtown and Hotel Zone: Monday to Sunday. Hours: 11:00, 13:00
What is Included Rio Secreto
Access to the Nature Reserve, Groups max. 10 people, specialized guide, lockers, wetsuit, life jacket, helmet with lamp, towels, food and drinks.
-Shared round trip transportation (available upon request)
What is Not Included Rio Secreto
Recommendations of Rio Secreto
Bring a swimsuit, comfortable clothes, water shoes, credit card or cash for souvenirs and/or tips
Regulations of Rio Secreto
-Minimum age to participate: 4
-Minors aged 4 to 12 pay child rate
-Photo and video cameras are not allowed inside the cave system
-Use of chemicals products before the activity (insect repellents, sunblock, make up, etc.) is not allowed
-Maximum weight to participate: 250 lb
If you require transportation:
The pick up varies depending on the location of the hotel, we suggest you contact us 24 hours before your tour to reconfirm your schedule.
Meeting point without transportation:
Free Federal Highway Chetumal - Puerto Juárez Km 283.5, Ejido Sur, 77712, 77712 Playa del Carmen, Q.R.
Cancelation policies of Rio Secreto
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.