RÃo Secreto Plus
Description of RÃo Secreto Plus
Enjoy RÃo Secreto Plus, an adventure experience in the Riviera Maya with an underground river tour, rappel, biking and zip lines. Explore ancient formations inside a natural reserve with specialized guides.
Enjoy RÃo Secreto Plus, an adventure experience in the Riviera Maya with an underground river tour, rappel, biking and z...General information of RÃo Secreto Plus
What is Included RÃo Secreto Plus
Admission to RÃo Secreto Natural Reserve
Specialized guide
Maximum group of 12 guests per guide
Lockers
Wetsuit
Life jacket
Helmet with lamp
Water shoes
Towels
Buffet meal and flavored water
Rappel
Bike ride
Zip lines
Underground river tour
Transportation, only if transportation option is selected
What is Not Included RÃo Secreto Plus
Photos
Tips
Souvenirs
Extra food or drinks
Transportation if admission-only option is selected
Recommendations of RÃo Secreto Plus
Arrive 30 minutes before the confirmed time
Bring swimwear
Bring a change of clothes
Wear comfortable clothing
Bring cash for personal expenses
Consider this is a physical adventure activity
Regulations of RÃo Secreto Plus
Minimum age: 7 years old
Children must be accompanied by an adult
Cameras are not allowed during the expedition
Not suitable for guests under the influence of alcohol or drugs
Not recommended for guests with heart conditions, walking difficulties or pregnancy
Cancellation policies of RÃo Secreto Plus
A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.
