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Rio Secreto Private

Riviera Maya

Duration

Description of Rio Secreto Private

Tour includes transportation with AC, entrance to the natural reserve of Rio Secreto where special equipment is foreseen to be able to realise the activities, starting off with a walk through the jungle followed by a descendence of 15 meters through mother Earth'smaze to access and wade through the underground river during 1 hour and a half. The tour finishes with a couple of minutes of silence to enjoy the sounds of the caves. Food is served after having seen the pictures that were taking during the guided tour.

General information of Rio Secreto Private

8:00 a.m. to 9:20 a.m. Pickup at hotels
10:30 a.m. Arrival in Rio Secreto
11:00 a.m. to 2:30 p.m. The activity begins and you eat. 3:00 p.m. Return to the hotels begins
arriving at approximately 4:30 p.m.

What is Included Rio Secreto Private

Transportation
Park entrance
Food
Towels
Specialized equipment

What is Not Included Rio Secreto Private

Recommendations of Rio Secreto Private

Bring biodegradable sunscreen
Swimsuit
$ for personal expenses and photos

Regulations of Rio Secreto Private

Maximum weight per person is 120kg/250lb.
Minimum age is 4 years.
Tours are not suitable for people with severe physical or motor disabilities, heart problems, pregnant women, or people under the influence of alcohol or drugs.

Cancellation policies of Rio Secreto Private

A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.