Xel-Ha
Description of Xel-Ha
Discover Xel-Há, an all-inclusive natural park in Riviera Maya. Swim in rivers and cenotes, enjoy unlimited snorkeling in a natural inlet, and indulge in food, drinks, and activities surrounded by jungle. Perfect for all ages.
Discover Xel-Há, an all-inclusive natural park in Riviera Maya. Swim in rivers and cenotes, enjoy unlimited snorkeling i...General information of Xel-Ha
What is Included Xel-Ha
Access to Xel-Há park
Unlimited snorkeling in natural inlet
Snorkeling gear and life jacket
Rivers, cenotes, and water activities
Unlimited buffet and beverages (alcoholic & non-alcoholic)
Showers, lockers, towels, and changing rooms
Bicycles and relaxation areas
Nature trails and eco-activities
What is Not Included Xel-Ha
Transportation (optional with extra cost)
Photos and souvenirs
Premium activities (dolphin swim, etc.)
Tips
Recommendations of Xel-Ha
Bring swimsuit, sandals, and comfortable clothes
Use biodegradable sunscreen
Bring a change of clothes
Arrive early to enjoy the full day
Carry cash or card for extras
Regulations of Xel-Ha
Life jacket required for water activities
Only biodegradable sunscreen allowed
Some activities may have age or health restrictions
Outside food and drinks are not allowed
Cancellation policies of Xel-Ha
A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.
Rates
Entrada Xel-Há All Inclusive
Products
Affiliate service
Travel Advisors
