Description of Xel-Ha Tour
Amazing lagoons, inlets, cenotes (natural sinkholes), colorful coral gardens, turquoise color waters...Whichever direction you look, the view is sure to be breathtaking and oftetimes surreal.
The Xel-ha eco-park invites families and friends to experience this earthy paradise through snorkeling experiences, thrilling zip-line circuits, bike tours, among other exciting family-friendly activities.
Note: If your tour includes transportation, you must contact one of our Lomas Travel representatives in order to confirm your pick up.
General information of Xel-Ha Tour
Monday to Sunday from 7:00 to 8:00 am from hotels in Cancun, Riviera Maya and Playacar. The schedule will depend on the location of your hotel.
What is Included Xel-Ha Tour
-Energetic breakfast option (includes whole grain and regular hot cakes, fresh fruit, yogurt, fresh-pressed juice)
-Meals and drinks (domestic and international open bar)
-Snorkel gear (new snorkel tube)
-Transportation may be or not included depending on the rate you choose
What is Not Included Xel-Ha Tour
-Optional activities not included
-A $25 USD deposit per person is required
Recommendations of Xel-Ha Tour
-Comfortable clothes (shorts and t-shirt)
-Biodegradable sunscreen and insect repellent
-Change of clothes
-Extra cash for souvenirs
Regulations of Xel-Ha Tour
-Children aged 5 to 11 pay the child rate
-Tall children should present an ID
-Infants under the age of 5 enter for free
Policies of Xel-Ha Tour
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.