Description of Xenses
Prepare to be awed at an incredible eco-park providing attractions based on mind-bending illusion and three-dimensional art. This exciting family-friendly experience focuses on feelings, sensations, tastes and emotions by using natural elements, such as water and vegetation.
Attractions include picture-postcard houses, beautifully landscaped ponds, water slide, underground rivers with crystal-clear waters and amazing stalactite formations, as well as sensory stimulation tours. You will be covered in mud, walk in complete darkness, swim in fresh water, fly under mystic caverns, and much more. A thrilling family experience you cannot miss in your visit to Riviera Maya.
Note: If your tour includes transportation, you must contact one of our Lomas Travel representatives in order to confirm your pick up.
General information of Xenses
-Monday to Saturday from hotels in Cancun, Playa del Carmen and Riviera Maya
-Park hours: 8:30 am to 7:00 pm
What is Included Xenses
-Admission to the park
-Admission to the following facilities: Pinwheel, Way of Dwarfs and Giants, Xensatorium, Underground Arteries Labyrinth, The Eden, Xítric Garden, The Heartbeat, Town, Picture This, The Breather, Slip, Bird Flight, Riverlaxing, Sludgerie, Rain, Marblelous, and Cave Xpa
-Transportation may be or not included depending on the rate you choose
What is Not Included Xenses
-Meal and beverages
Recommendations of Xenses
-Biodegradable sunscreen and insect repellent
-Change of clothes
-Extra cash or credit card for souvenirs
Regulations of Xenses
-Persons with any disability must be accompanied by a family member or friend at all times.
-This tour is not suitable for children under 5
-Infants aged 0 to 4 are free
-Minors aged 5 to 11 pay the child rate
-This tour is not suitable for persons with heart conditions, acrophobia, claustrophobia, dizziness, or recent surgeries
-Maximum weight required: 299 lbs
-Minimum height, age and weight required for the zip-lines: 4.6 feet / 88 lbs, / 5 years
-In the Slip and Birth Flight activities, children who are 4.2 ft and not able to swim must be accompanied by their parents
-You must present your ID at the time of check-in; otherwise, the children rate will be applied to minors between 3 ft and 4.5 ft
Policies of Xenses
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.