? 1 King bed or 2 double beds. ? Double whirlpool tub. ? Private bathroom with shower. ? Balcony. ? Welcome bottle of wine. ? Rest area. ? Liquor dispenser. ? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers. ? Coffee maker. ? CHI® brand bathroom amenities. ? Bathrobes and slippers. ? CHI® brand professional hair dryer and straightener. ? Iron and ironing board. ? Digital safe (laptop size). ? Individually controlled air conditioning. ? Direct dial telephone. ? Smart TV with Youtube, vTuner and Weather Channel. ? Alarm Clock / Radio / iPod Dock. ? 24-hour room service and turndown service. ? Smoke-free room. ? Wireless Internet. ? Garden view. ? 2 rooms available for people with different capacities, upon request and subject to availability. ? Maximum occupancy: 4 people, including children ages 4 -17. ? A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 people.
? 1 King bed and a sofa bed in the living room.
? Double whirlpool tub.
? Private bathroom with shower.
? Welcome bottle of wine.
? Rest area, living room and dining room.
? Premium Liquor Dispenser with improved brands: Bacardi Blanco Rum, Jose Cuervo Especial tequila, J & B Whiskey and Absolut vodka. Subject to change at any time.
? Mini Bar stocked daily with soft drinks, bottles of water, juices, national and imported beers.
? In-room snacks include chips, chocolates, peanuts and cookies.
? Lavazza coffee maker with a selection of Premium coffee.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron/ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and turndown service.
? Smoke-free room.
? Wireless Internet.
? Sea view.
? Pillow menu.
? Aromatherapy menu.
? Double sink in vanity.
? Exclusive beach bag (one per room / per stay).
? Closet with dressing room. Maximum occupancy: 2 adults.
? 2 Connecting Superior Deluxe - Rooms with garden views.
? A room with a King bed and connecting another room with 2 double beds.
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony with lounge chairs, chairs and table.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and turndown service.
? Smoke-free room.
? Wireless Internet.
? Garden view.
? Amenities for families, Xbox 360 in the room and selection of Xbox games on request.
? Bucket kit for beach fun.
? Special room service menu for children.
? Mini-bar in the children's room offers chocolate milkshakes, juices, soft drinks, bottled water and snacks for children.
? L'Oreal bath amenities for children, robes and slippers in children's sizes.
? Occupancy: 6 people.
? Babies stay free. A maximum of 1 baby (ages 0 - 3) will be allowed to stay in the same room with 6 people.
One (1) bedroom with king-sized bed
? One (1) bedroom with two (2) double beds
? Jungle View
? Private bathroom with shower only
? Both rooms have a double whirlpool tub
? Full bathroom
? Terrace with lounge chairs and table
? Living room
? Dining and bar area
? Nonsmoking room
? Welcome bottle of wine
? Liquor Dispenser contains premium upgraded
brands of liquor: Bacardi White Rum, Jose
Cuervo Especial Tequila, J&B Whiskey and
Absolut Vodka (subject to change at any
time)
? Minibar with sodas, bottled water, juices,
domestic and imported beers (refreshed daily)
? Coffeemaker
? Individually controlled A/C
? Direct-dial telephone
? Smart TV with YouTube, vTuner and Weather
channel
? Alarm clock with wake-up light/radio/iPod
? CHI® bath amenities
? Bathroom scales
? CHI® hairdryer and straightener
? Iron/ironing board
? Aromatherapy menu
? Pillow menu
? 24-hour room service and turndown service
? Digital safe (laptop size)
? Wireless Internet
? Golf cart included for personal use
? 1 King bed.
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony with chairs and table.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? Professional hair dryer and straightener
CHI® brand.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service.
? Night courtesy.
? Smoke-free room.
? Wireless Internet.
? Ceiling fan.
? Golf cart included for personal use.
? Room located on the golf course.
? Maximum occupancy: 2 adults.
Seleccione una opción por favor:
Superior Deluxe - Ocean View - Flexible : All Inclusive
? 1 King bed or 2 double beds.
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony.
? Welcome bottle of wine.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service.
? Night courtesy.
? Smoke-free room.
? Wireless Internet.
? Sea view.
? Maximum occupancy: 4 people, including children from 4 -17.
? A maximum of 1 baby (ages 0-3) will be allowed to stay in the same room with 4 people.
Seleccione una opción por favor:
Superior Deluxe - Ocean Front - Flexible : All Inclusive
? 1 King bed.
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks,
bottled water, juices, national beers and
imported.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? Professional hair dryer and straightener
CHI® brand.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and courtesy
nocturnal
? Smoke-free room.
? Wireless Internet.
? Front view of the sea.
? Maximum occupancy: 4 people.
? 1 King bed or 2 double beds.
? Double whirlpool tub.
? Private bathroom with shower.
? Private balcony with table and chairs.
? Welcome bottle of wine.
? Rest area.
? Premium Liquor Dispenser with improved brands: Stolichnaya Vodka, Black Label whiskey, Bacardi rum and Jimador tequila.
? Subject to change at any time.
? Mini Bar stocked daily with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas.
? Lavazza coffee maker with a selection of Premium coffee.
? L?Occitane brand bath amenities and soaps with rosemary essence by ?Yucatan Herbals?.
? Bathrobes and slippers.
? Bathroom scale.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Apple TV with special applications, including iTunes and Netflix.
? Alarm clock with alarm light, Radio/iPod dock.
? 24-hour room service with a menu focused on healthy meals, with a selection of low-calorie, gluten-free, organic products and high protein meals.
? Smoke-free room.
? Wireless Internet.
? Views of the garden and pool.
? Pillow menu.
? Aromatherapy menu.
? Night courtesy.
? Direct access from the room terrace to the private pool, pool only for people who book Wellness Suite.
? Access to aqua spinning bikes.
? Exclusive beach bag (One per room / per stay).
? Personal trainer.
? Two pool towels in the room.
? Wellness Sports kit, which includes yoga mat, weights and jump rope.
? Daily ante meridiem service with fresh juices and fruit placed on the balcony.
? Bath salts for in-room hydrotherapy use with the double whirlpool tub and 100% natural soaps also provided.
? Maximum occupancy: 4 adults.
? A maximum of 1 baby (0-3 years old) will be allowed to stay in the same room with 4 people.
In the energy and the possibilities do not end. Your all-inclusive luxury will give you unforgettable moments in this paradise. From dawn to sunset, we offer you a variety of experiences, activities, flavors and everything you need to make your vacation unique.
Rooms in Moon Palace Cancún
15:00 hrs.
12: 00 hrs.
2039 Rooms
Categories in Moon Palace Cancún
Services in Moon Palace Cancún
24 hours Front Desk
24-hour Room Service $
Auditorium
Babysitting
Babysitting On Request $
Baggage Hold
Bank (Cash Machine)
Bar Club
Beauty Salon $
Breakouts
Buffet Restaurant
Bus Parking
Business Center
Car rental desk $
Cocktail Service
Conference Rooms
Congress Center
Currency exchange
Daily Housekeeping
Direct access to the beach
Fitness center
Free Wifi
Games Loundge
Gift shop
Handicapped rooms
High Speed Internet Access
Jacuzzi
Kids Club
Kids Playground
Laundry / dry-cleaning valet $
Major credit cards accepted
Massage
Massages upon Request $
Mini-golf $
Outdoor Swimming-Pool
Pool table
Pool's Bar
Print facilities
Private Restaurant
Putting Green
Restaurant
Sauna
Shopping $
Smoking Area
SPA $
Stage Area
Swimming-Pool
Tourism Office
TV Room
Valet parking available
Watersports
Wedding Services
Wheelchairs available
Wireless Internet
Facilities in Moon Palace Cancún
Swimming pool
Bars
Beach
Emergency exit
Gym
Kids Club
Playground
Spa $
Restaurants & Bars in Moon Palace Cancún
India Cuisine
Wrap yourself in the traditional, captivating aromas and flavors of India.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
By day, enjoy an international variety; by night, discover the traditional flavor of Mexico.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Brazilian Steakhouse
Experience a Brazilian rodizio-style
steakhouse filled with fine cuts of
Certified Angus Beef®
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Yucatan- Style Cuisine
Treat your palate to the colors and unique flavor of age old recipes of ancestors from the Yucatan Penisula.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Texan - Styled BBQ
Savor succulent smoked ribs, tasty hot sandwiches, salads and more.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Italian Cuisine
Fresh ingredients and detectable Italian dishes nestled in the heart of our stunning golf course.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Bar & Cocktails
At Los Columpios Bar, sip craft
cocktails while gently swaying back
and forth on the swing sets and enjoy
a more relaxing version of Cancún´s nightlife.
Shaken or stirred, this elegant bar
delivers ambience and an unforgettable
night out.
Sweet Delicacies
Satisfy your sweet cravings with a rich
selection of mouth-watering treats
and a cup of freshly-brewed gourmet
coffee—at any time of the day.
Coffee in Moon Palace Cancún
Spa in Moon Palace Cancún
Cancelation policies in Moon Palace Cancún
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
