El Dorado CasitasRoyale, a Spa Resort, by Karisma is a recent winner of the prestigious AAA Four Diamond Award.
Mexico´s premier adults-only, where couples, wedding parties and honeymooners savor a Gourmet Inclusive experience, a vacation that fosters togetherness.
Luxuriously romantic, stretching along a secluded beach, the resort provides indulgences from gourmet cuisine, to swim-up suites, to a lavish spa and concierge service.
Located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from “Mayakoba championship” golf course, 25 minutes away from the “Playacar Golf Club” and numerous wonderful sinkhole, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.
El Dorado Casitas Royale, A Spa Resort features 203 luxuriously decorated Suites in 5 categories. All with king size bed, maximum capacity for 2 guests, marble bathroom, separate toilet, a relaxing hot tub, concierge service 8:00 am - 5:00 pm, hair dryer, cable TV, amenity kit, iron and ironing board, weight scale, pillow menu and aromatherapy in your room, Beach butler service available between 9:00 am – 5:00 pm.
Rooms in El Dorado Casitas Royale
15:00 hrs.
12: 00 hrs.
203 Rooms
Categories in El Dorado Casitas Royale
Services in El Dorado Casitas Royale
Bellboy
Car Rental Agency $
Currency Exchange
Express Checkout
Front Desk Service 24 h
Heater
Hospitality Desk
Laundry Service $
Laundry Service / Dry Cleaning Service $
Luggage Storage
Maid Service
Massage $
Massages and Facials $
Medical Service $
Movies for Rent Service $
Multilingual Staff
Night Courtesy
Room Service
Safety Deposit Box
Sun Lounges
Temazcal $
Transportation and Tours $
Travel Agency $
Valet Parking
Valet Parking
Wedding Facilities $
Wi-Fi at the common áreas of the hotel
Facilities in El Dorado Casitas Royale
ATM
Bali beds
Bars
Beach
Beauty Salon $
Boutique $
Chaises
Chapel $
Confference Room $
Events Room $
Green Areas
Gym
Jewelry $
Palapa Area
Parking Area
Pool(s)
Restaurants
Running Track
Sauna $
Spa $
Steam
Tobacco Shop $
Wedding Gazebo
Restaurants & Bars in El Dorado Casitas Royale
Breakfast: 6:30 am. a 12pm.
Guests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread.
Cocotal offers something for everyone in an elegant air-conditioned atmosphere.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Dinner: 6 pm to 10 pm
* Reservation is required
Authentic Italian cuisine in a luxurious oceanfront setting offering dishes
traditional, along with the creations of our international chefs.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Dinner: 6 p.m. a 10 p.m.
Finest Italian cuisine and memorable dining experience by offering three essential must-haves; superior food-quality, an elegantly charming ambiance, and staffmembers that make you feel at home.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
one time schedule, starting with a welcome cocktail at 7:00 p.m., followed
dinner / show at 7:30 p.m.
* Reservations are required.
* Extra charge for entry and wine pairing
Closed on Tuesdays.
Enjoy one of the most avant-garde concepts in the world in culinary entertainment. Open kitchen with full iron chef level show. A one-of-a-kind culinary theater, featuring a gourmet performance by our very own Chef and Sommelier designed to satisfy both your appetite and your curiosity. Our Creative Chef It will take you on a journey full of exquisite aromas, colors, textures, contrasts and flavors with the best selection of ingredients from our greenhouse. Our Sommelier guides you through the magic behind the subtle art of wine pairing, making this trip an absolutely memorable Gourmet Inclusive® experience. *
A maximum of 6 people per table is allowed; more than 6 people restrictions apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Lunch: 11:00 am to 6:00 pm
Dinner: 6:00 pm to 10:00 pm
At Jojo’s the guest will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean. The perfect place at night to delight yourself with the ocean breeze while savoring dinner.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Kampai not only has its own sushi menu, but also is creatively decorated with Buddha statues and other eye-catching oriental designs.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
International Breakfast: 6:30 am - 11 am
Lunch: 12 pm - 4 pm
Dinner: 5 pm - 10 pm
La Isla- Mexican Cuisine
Welcome to the real Mexico, the perfect place to experience the authentic Mexican“street food” while you enjoy our relaxed ambiance with stunning views. During dinner, delight your senses with our exclusive “Mexican Cuisine” in a pleasant and casual atmosphere.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
International Breakfast: 7 am. to 11 am.
Restaurant with spectacular views of the gardens, offers breakfast service
International à la carte to enjoy an incredible breakfast.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Breakfast: 6:30 am – 11:30 am
Dinner: 6pm – 10pm
In the midst of décor reminiscent of the old New Mexico missions, Santa Fe Grill is an innovative proposal catering unique flavors on coal oven-cooked dishes and presentations ideal for sharing. It is, no doubt, a memorable experience of our guest, recommended to enjoy at sunset, due to its spectacular view of the sun setting over the surrounding mangrove.
* A maximum of 6 people per table is allowed; For groups of more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Breakfast: 7:00 am to 11:00 am
Lunch: 12:00 p.m. a 03:00 p.m
Start your day in paradise, melting into the jungle, in a carefree environment, enjoying a delicious gourmet breakfast and lunch.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
La Cabaña Pizzeria
Hours: 7 a.m. at 4 p.m.
Offers wood-fired pizzas and a selection of Angus burgers, gourmet bites among other succulent Mexican snacks.
Health bar
Hours: 8 am. at 6 pm.
Offers fresh fruit, multigrain sandwiches, and a variety of smoothies.
WAVES
Pop up. * Exclusive for members
Hours: 12 pm - 4 pm
Kick
Hours: Lunch: 12:00 p.m. at 4:00 p.m.
In a relaxed atmosphere in front of the sea, you can enjoy delicious preparations on the grill, as well as Mexican specialties along with a cold beer or another drink of your liking.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Hours: 9 am to 11 pm
Located in front of Kampai restaurant and beach.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Hours: 5 p.m. to 1 a.m.
Bar with swings and lounge beds. Located next to the Chapel, you can find cold beers of Mexican brands, cheladas, exotic cocktails or vintage tequila accompanied by live music and different shows every day.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Hours: 11 a.m. to 1 a.m.
Enjoy a Martini in the elegant and sophisticated Bar, where you can find a great variety of Martinis to satisfy the most demanding palate, as well as a wide selection of international drinks. Located in the El Dorado Royale lobby.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Pericos Swim-Up Bar
Located at the Casita Suites Section 25
Hours: 9:00 am to 5:00 pm
Papagayos Swim-Up Bar
Located at the Casita Suites section 26
Hours: 9:00 am to 5:00 pm
Pelicanos Swim-Up Bar
Located at the Casita Suites section 27
Hours: 9:00 am to 5:00 pm
Colibri Swim-Up Bar
Located at the Casita Suites section 28
Hours: 9:00 am to 5:00 pm
Quetzal Swim-Up Bar
Located at the Casita Suites section 29
Hours: 9:00 am to 5:00 pm
Faisanes Swim-Up Bar
Located at the Casita Suites section 30
Hours: 9:00 am to 5:00 pm
Albatros Swim-Up Bar
Located at the Casita Suites section 31
Hours: 9:00 am to 5:00 pm
Flamingo Swim-Up Bar
Located at the Casita Suites section 32
Hours: 9:00 am to 5:00 pm
Tucanes Swim-Up Bar
It also offers a palapa area for those looking to relax in the shade.
Hours: 9:00 am to 5:00 pm
La Isla Swim-Up Bar
Located in one of the main pools with music and movement.
Hours: 9:00 am to 5:00 pm
Fuentes Swim-Up Bar
Located at Las Fuentes swimming pool
Hours: 9:00 am to 5:00 pm
5:00 PM - 11:00 PM
Enjoy a wide variety of Bellinis cocktails with contemporary decor and ocean views.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Spa hours: 8:00 am to 9:00 pm
Gym hours: 7:00 am to 9:00 pm
Located in Casitas Royale it has 20,000 square feet and also has a Mexican style. The Spa welcomes guests of the Dorado Royale and Dorado Casitas Royale to experience a traditional and alternative menu. Designed to calm the senses, with luxurious facilities where you will find its availability hydrotherapy, sauna, steam room, showers, spa services, memorable Moments floor for brides, space for events and a full service salon. Incorporating the Gourmet Inclusive philosophy with our unique services and alternative therapies inspired by our native Mexico, introducing the new Temazcal ritual. In addition to having these services, Naay Spa Casitas offers the well-known facials, manicures, scrubs, pedicures, body wraps and a beauty salon.
Cancelation policies in El Dorado Casitas Royale
Cancellation Policy.
If a reservation is cancelled during Regular Season (from May 1st, 2022 thru December 20th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2022 thru April 30th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 23rd 2022 thru January 4th 2023 (inclusive) and from December 21st 2022 thru January 4th 2023 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
If a reservation is cancelled during Regular Season (May 1st, 2023 thru December 20th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2023 thru April 30th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
No Shows.
Clients who do not arrive and check in at the Hotel on the date specified in the reservation confirmation, which can be from January 5th, 2023 thru April 30th 2023 & May 1st, 2023 thru December 20th 2023,shall pay the Hotel a cancellation charge equal to two (2) nights stay on the all-inclusive plan provided , however, that a “no show” for any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive), shall be subject to a charge equal to the entire stay.
Early Check Out.
If the guest(s) check out before the original check out date specified in the reservation confirmation, shall be subject to a charge equal to the entire stay.
Due to the right to environmental sanitation, a fee of $ 20.00 will be charged Mexican pesos per room per night upon arrival at the hotel.
PLEASE NOTE THAT THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME.
Our exclusive Casitas Suites are Ocean Front, romantically designed with the exclusive Aguas del Amor (outdoor shower) and with a tropical armosphere with a palapa roof. Included is a contemporary marble bathroom with double sinks separate toilet, glass enclosed showers and an indoor relaxing hot tub. king size bed, personal night stand, minibar, and a secluded balcony with an exterior bed, table and two chairs. The casitas suites are grouped in two stories with an exclusive pool and a swim up pool bar.
Maximum capacity 2 people
708 square feet / 66 square meters
Swim Up Casita Suite : Gourmet Inclusive Experience
Dive into our lazy river directly in front of your balcony. Enjoy all of the features of the Casita Suite on the ground level. Included is a marble bathroom with double sinks
separate toilet, glass enclosed showers, our exclusive “Aguas del Amor” roofless outdoor shower and an indoor relaxing hot tub.
Maximum capacity 2 people
667 square feet / 62 square meters
Private Pool Casita Suite : Gourmet Inclusive Experience
These luxury Casita Suites enjoy ultimate privacy and romance being located close to our largest artificial coral reef in the world, Located on the second level with your own
private infinity pool. Included is a marble bathroom with double sinks separate toilet,glass enclosed showers, our exclusive “Aguas del Amor” roofless outdoor shower and an indoor relaxing hot tub.
Maximum capacity 2 people
836 square feet / 78 square meters
Presidential Studio Infinity Pool Casita Suite : Gourmet Inclusive Experience
These exclusive suites are located on the second level, featuring a private infinity pool, and the exclusive Aguas del Amor® roofless outdoor shower. Additionally, a wide array of services and premium amenities are included.
Honeymoon Private Pool Swim Up Casita Suite : Gourmet Inclusive Experience
These luxury casita suites enjoy ultimate privacy located on the ground level with your own private plunge pool leading into our lazy river, Included is a contemporary
marble bathroom with double sinks separate toilet, glass enclosed showers, our exclusive “Aguas del Amor” roofless outdoor shower and an indoor relaxing hot tub.
Located on the top floors.
Maximum capacity 2 people
836 square feet / 78 square meters
Presidential Studio Swim Up Casita Suite : Gourmet Inclusive Experience
The Studio Presidential Swim-Up Suites are a true adventure in luxury. These sophisticated suites are equipped with a host of exclusive amenities to ensure nothing less than pristine serenity, including a liquor cabinet with a selection of premium brands, minibar with premium beverages, fruit basket and bottle of champagne, butler service, and your own private pool that connects to the resort’s lazy river.
Beachfront Casita Suite : Gourmet Inclusive Experience
The individual Casita Suites are unique, standalone one room buildings, close to the ocean. Included is a contemporary marble bathroom with double sinks separate toilet,
glass enclosed showers, our exclusive “Aguas del Amor” roofless outdoor shower and an indoor relaxing hot tub.
Maximum capacity 2 people
708 square feet / 66 square meters