El Dorado Seaside Palms
Description of El Dorado Seaside Palms
Located in Kantenah Bay, facing the beautiful sea of ??the Mexican Caribbean. Awarded by AAA with four diamonds and Forbes.com named it one of the most romantic resorts in the world. It offers the best in elegance, beach beds, and a beautiful massage palapa with a spectacular view, where you can savor a Gourmet Inclusive® Experience. Also promoting coexistence among families with activities for everyone. Our guests will have the opportunity to discover one of the largest reefs in the Riviera Maya, archaeological destinations, ecological parks, natural cenotes, beautiful beaches and Mayan culture. 90 minutes south of the Cancun International Airport and very close to Playa del Carmen and Tulum.
The 380 luxurious suites, including the exclusive Premium section, offer all the necessary comforts for a pleasant and intimate retreat. The suites have a king-size or double bed, hydromassage bathtub for two, air conditioning, ceiling fan, marble bathrooms with two sinks, separate shower, 32 ”LCD TV, hairdryer, scale and bathrobes, safe , iron and ironing board, coffee maker, telephone, vanity mirror and large closet. In the room we also have a mini fridge with drink options.
Rooms in El Dorado Seaside Palms
15:00 hrs.
12: 00 hrs.
380 Rooms
Categories in El Dorado Seaside Palms
Services in El Dorado Seaside Palms
- Air conditioning
- Bellboy
- Car Rental Agency $
- Currency Exchange $
- Express Checkout
- Front Desk Service 24 h
- Heater
- Hospitality Desk
- Laundry Service $
- Laundry Service / Dry Cleaning Service $
- Luggage Storage
- Massage $
- Medical Service $
- Movies for Rent Service $
- Multilingual Staff
- Night Courtesy
- Room Service
- Room Service 24 hrs
- Safety Deposit Box
- Sun Lounges
- Temazcal $
- Transportation and Tours $
- Valet Parking
- Wedding Facilities $
- Welcome Cocktail
- Wi-Fi at the common áreas of the hotel
Facilities in El Dorado Seaside Palms
- Bars
- Beach
- Beach restaurant
- Boutique $
- Chaises
- Elevator
- Events Room $
- Green Areas
- Gym
- Hiking Area
- Jewelry $
- Meeting room $
- Multi-purpose court
- Parking Area
- Pool(s)
- Restaurants
- Sauna $
- Spa $
- Steam $
- Sunbath area
- Tennis Court
- Tobacco Shop $
Restaurants & Bars in El Dorado Seaside Palms
International Cuisine
Breakfast: 7:00 am to 11:00 am
Lunch: 12:30 pm to 3:00 pm
Dinner: 5:30 pm to 10:00 pm
International cuisine, served with elegance has air conditioning. With an excellent menu created by the executive chef, it offers options for all tastes, in an exquisite food display of gourmet dishes with Mexican touches seasoned to perfection. For breakfast, lunch and dinner. Located next to the main pool.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Breakfast: 7:00 am to 11.00 am
Lunch: 12:30 pm to 3:00 pm
Located in the middle of the beach offering a different theme of Gourmet delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can enjoy seated on the wooden picnic-style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Latin Fusion
Dinner: 05:30 pm to 10:00 pm
A relaxed atmosphere and a view of beautiful gardens that make this restaurant the perfect place to enjoy a walk around the world through its flavors, textures and aromas that delight your senses from an extensive a la carte menu for dinner, each dish full of flavors and creativity. Where you can also enjoy an extensive range of margaritas. Reservation required.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
BBQ Corner Hours: 11:30 am a 5:00 pm
Driftwood Gourmet Restaurant Hours: 12:30 pm to 3:00 pm
Underneath the main pool, with tropical decor, this restaurant offers a great menu with an international fresh food selection. Overlooking the ocean, with an amazing view, this restaurant offers delicious grilled options
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Oriental Cuisine
Dinner: 5:30 pm to 10:00 pm
Guests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. Here you will find passion for creative, fresh, and unique tastes produced by our chefs. Enjoy authentically created dishes and the latest culinary trends with a strong emphasis on the East. A selection of Japanese beers and Sake are always offered. Requires reservation.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Authentic Mexican Cousine
Dinner: 5:30 pm to 10:00 pm
With an intimate and warm atmosphere, you will be able to taste delicious local, traditional and contemporary food creating a great gastronomic experience, also discovering the wonderful Mexican hospitality through the friendly staff. All dishes are accompanied by traditional spices, herbs and fresh vegetables that offer delicious and healthy flavors, including some vegetables and herbs that grow in our greenhouse located in El Dorado Royale. Reservation is required.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Breakfast: 7:00 am – 10:00 am
Lunch: 11:00 am - 5:30 pm
Located alongside the beautiful oceanfront, is a trendy open-air restaurant, shaded by
palm trees. Our chefs’ superb creations are simple, renowned, and flavorful. Gourmet
pizzas cooked in a wood-fired brick oven, a wide variety of delightful Angus burgers,
appetizing Mexican “botanas” such as crispy burritos.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Contemporary Italian
Dinner: 5:30 pm to 10:00 pm
The resort’s most romantic and intimate restaurant, Mia Casa offers couples and
friends the ultimate dining experience. Enjoy indoor, air-conditioned dining in a typical
Italian village decor. It serves all the Italian favorites, in an innovative and imaginative way. Requires reservation.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
World Cuisine
Breakfast: 7:00 am to 11:00 am
Dinner: 5:30 pm to 10:00pm
Guests can choose from a welcoming lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world’s different cuisines with an environment that reflects the passion of the chef.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
National and International drinks
Hours: 9:00 am to 11:00 pm
Enjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your
favorite drink. Located next to the quiet pool (Family Friendly pool), beside La Carreta Restaurant.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Open: 10:00 am – 8:00 pm
Underneath the main pool, with tropical decor, this restaurant offers a great menu with an international fresh food selection. Overlooking the ocean, with an amazing view, this restaurant offers delicious grilled options
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
World Cuisine
National and International Drinks
Dinner: 5:30 pm to 10:00 pm
An array of creative dishes inspired from all over the world, in fine quality presentations
invite you to enjoy and share a wide selection of food in a wonderfully rustic, relaxed environment. This urban restaurant is an absolute cannot miss. Requires reservation.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
National and International drinks
Hours: 9:00 am to 2:00 am
Come enjoy cold Mexican beers, micheladas, exotic cocktails, and aged Tequila while
listening to tropical music under a traditional palapa and relaxing on a bar swing.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Hours: 8:00 pm to 2:00 am
With a laid-back atmosphere, guests can gaze out the window and view the sparkling stars on the Caribbean Sea while enjoying their favorite drink or cocktail.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
National and International drinks
Hours: 5:30 pm to 10:00 pm
This tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails, and a variety of Tequila ranging from exceptional to extraordinary. In addition to this, there is an impressive selection of specialty drinks, beer, and wine readily available. Located inside La Carreta Restaurant.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Margaritas and cocktails
Hours: 5:30 pm to 10:00 pm
This Margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Liquors and Cocktails
Hours: 3:00 pm to 11:00 pm
Mezcalito Bar honors Mezcal which is a traditional Mexican liquor. Mezcalito serves a wide variety of top-shelf liquors, including Mezcal as well as virgin cocktails. Guests will enjoy a lazy afternoon or after-dinner drink while listening to soft tones of Mexican & Latin music.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all gourmet restaurants
GI DRESS CODE- DINNER
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Featuring a wide variety of cocktails and drinks, our swim-up bars are situated at different points of the resort to guarantee a unique experience.
Hours: 10:00 am to 6:00 pm
Gaviotas Swim-Up Bar & Lounge
This swim-up bar and relax area is located at the heart of the hotel where one can
enjoy the sounds of the waterfall as well as singing birds and family pool.
Arrecifes Swim-Up Bar
Swim-up pool bar offering a wide variety of drinks. Located in the Arrecifes pool.
Colibri Swim-Up Bar
Swim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35
Garcitas Swim-Up Bar
Located in the Premium Section will pamper you with delicious gourmet bites
(12:00pm to 3:00pm), and lunch (12:00pm to 4:00pm).
*Reserved for guests staying in that section only
Bar Hours: 10:00 am - 6:00 pm
Serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full Gourmet Inclusive® premium bar. Enjoy poolside waiters serving the refreshment of your liking. Located at the main pool in front of the beach.
Coffee in El Dorado Seaside Palms
Spa in El Dorado Seaside Palms
Hours: 7:00 am to 9:00 pm
Inspired by Mayan and worldwide traditions, philosophies, and modern techniques. As guests enter Náay Spa, they will be captivated by the luxurious atmosphere and space, catering to their senses, feeling a synergy between the elements water, earth, air and fire whispering tranquility, elegance, and Zen simplicity.
The Náay Spa has created a selection of treatments that restore one’s inner, natural state of balance.
• Temazcal: This ancient Mexican traditional steam bath symbolizes Mother
Earth and the power of the elements of water, fire, air, and earth uniting to
purify the body, mind, and spirit in one of the most ancient rituals on earth.
• Massages: Relaxing and anti-stress, Swedish, sports, reflexology, shiatsu,
and Beachfront Sky Massages.
• Facials: Deep cleansing, moisturizing, nourishing, revitalizing, and oxygenating.
• Special body treatments: Exfoliating body scrub, milk bath, thermal mud
massage, Royale deluxe.
• Beauty salon: Manicure, pedicure, braiding.
Cancelation policies in El Dorado Seaside Palms
Cancellation Policy.
If a reservation is cancelled during Regular Season (from May 1st, 2022 thru December 20th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2022 thru April 30th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 23rd 2022 thru January 4th 2023 (inclusive) and from December 21st 2022 thru January 4th 2023 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
If a reservation is cancelled during Regular Season (May 1st, 2023 thru December 20th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2023 thru April 30th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
No Shows.
If the guest(s) not arrive and check in at the Hotel on the date specified in the reservation confirmation, shall be subject to a charge equal to the entire stay.
Clients who do not arrive and check in at the Hotel on the date specified in the reservation confirmation, which can be from January 5th, 2023 thru April 30th 2023 & May 1st, 2023 thru December 20th 2023,shall pay the Hotel a cancellation charge equal to two (2) nights stay on the all-inclusive plan provided , however, that a “no show” for any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive), shall be subject to a charge equal to the entire stay.
Early Check Out.
If the guest(s) check out before the original check out date specified in the reservation confirmation, shall be subject to a charge equal to the entire stay.
Due to the right to environmental sanitation, a fee of $ 20.00 will be charged Mexican pesos per room per night upon arrival at the hotel.
PLEASE NOTE THAT THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME.
Choose your room:
Junior Suite : Gourmet Inclusive Experience
These suites offer contemporary furnishings, a luxurious dreamy bed and a sofa that provides maximum comfort. Our garden view suites feature with your own private balcony shaded by palm trees and a beautiful pool view. Located on the first and second floors with one king-size bed or twin beds doubles (subject to availability).
2 adults
441.3 ft² / 41 m²
Luxury Junior Suite : Gourmet Inclusive Experience
These charming decorated suites combine classic décor with contemporary fittings, is well proportioned with naturally lit interiors and a separate living room area, our striking suites offer an amazing view of the lush gardens and coconut palm trees, all featuring king-sized beds on ground floor and first floor.
2 adults
530.5 ft² / 49.29 m²
Beachfront Junior Suite : Gourmet Inclusive Experience
Located in the midst of luxurious gardens, are an oasis of beautiful interior furnishings complemented with soft décor and style with vivid colors of the Caribbean; all of our suites are located a few steps from the beach, all featuring king-size beds on ground floor and first floor.
2 adults
387.5 ft² / 36 m²
Premium Junior Suite - located in the Palms section : Gourmet Inclusive Experience
Comfort is the essence of these suites with a spacious design, a cozy sitting area, luxurious bedding and great toiletries for your bath or tub. These peaceful and modern suites have an inspiring view of the lush greenery or the pool, all with King-size beds from the second to the fourth floor.
2 adults
484.3 ft² / 45 m² 107.6 ft² / 10 m²
Premium Ocean View Junior Suite : Gourmet Inclusive Experience
Located on the upper floors of the Premium building, these spacious suites offer a private balcony, perfect for meditating and enjoying each Caribbean sunrise. Complementing the view are the enchanting décor of these suites with sophisticated warm colors creating a serene setting with spacious layout, a cozy sitting area, plush bedding, and fine toiletries for the bathroom or whirlpool tub with King-size bed or twin beds with spacious bathroom, located on the fifth or sixth floor.
2 adults
484.3 ft² / 45 m² 107.6 ft² / 10 m²
Presidential Studio - located in the Palms section : Gourmet Inclusive Experience
The presidential study, of romantic design, Master bedroom, living room with plasma screen, Jacuzzi bathtub with sea views en suite, safe, telephone, minibar with a variety of drinks, coffee maker and Espresso machine, iPod dock, 24-hour room service with Premium menu, laundry service and complimentary Wi-Fi. Enjoy the large front yard with your own private pool or infinity pool.
2 adults
657 ft² / 61 m²
(* minimum stay of 4 nights). Room Size: 657 Ft² / 61 Mt²
Swim up Junior Suite : Gourmet Inclusive Experience
Set against the vibrant colors of the complex's well-kept gardens. Enjoy luxurious accommodations against the backdrop of your own private furnished terrace with direct access to a lazy river that flows in front of the suite that leads to a pool and swim-up bar. All on the ground floor and with a king size bed.
2 adults
441.3 ft² / 41 m²
