Moon Palace Cancun
Choose your room:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Superior Deluxe - Garden View - Flexible
All Inclusive
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Junior Suite - Golf Course - Flexible
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony with chairs and table.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? Professional hair dryer and straightener
CHI® brand.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service.
? Night courtesy.
? Smoke-free room.
? Wireless Internet.
? Ceiling fan.
? Golf cart included for personal use.
? Room located on the golf course.
? Maximum occupancy: 2 adults.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Superior Deluxe - Ocean View - Flexible
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony.
? Welcome bottle of wine.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service.
? Night courtesy.
? Smoke-free room.
? Wireless Internet.
? Sea view.
? Maximum occupancy: 4 people, including children from 4 -17.
? A maximum of 1 baby (ages 0-3) will be allowed to stay in the same room with 4 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Superior Deluxe - Ocean Front - Flexible
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks,
bottled water, juices, national beers and
imported.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? Professional hair dryer and straightener
CHI® brand.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and courtesy
nocturnal
? Smoke-free room.
? Wireless Internet.
? Front view of the sea.
? Maximum occupancy: 4 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Swim Up Suite. - Flexible
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Private balcony with table and chairs.
? Welcome bottle of wine.
? Rest area.
? Premium Liquor Dispenser with improved brands: Stolichnaya Vodka, Black Label whiskey, Bacardi rum and Jimador tequila.
? Subject to change at any time.
? Mini Bar stocked daily with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas.
? Lavazza coffee maker with a selection of Premium coffee.
? L?Occitane brand bath amenities and soaps with rosemary essence by ?Yucatan Herbals?.
? Bathrobes and slippers.
? Bathroom scale.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Apple TV with special applications, including iTunes and Netflix.
? Alarm clock with alarm light, Radio/iPod dock.
? 24-hour room service with a menu focused on healthy meals, with a selection of low-calorie, gluten-free, organic products and high protein meals.
? Smoke-free room.
? Wireless Internet.
? Views of the garden and pool.
? Pillow menu.
? Aromatherapy menu.
? Night courtesy.
? Direct access from the room terrace to the private pool, pool only for people who book Wellness Suite.
? Access to aqua spinning bikes.
? Exclusive beach bag (One per room / per stay).
? Personal trainer.
? Two pool towels in the room.
? Wellness Sports kit, which includes yoga mat, weights and jump rope.
? Daily ante meridiem service with fresh juices and fruit placed on the balcony.
? Bath salts for in-room hydrotherapy use with the double whirlpool tub and 100% natural soaps also provided.
? Maximum occupancy: 4 adults.
? A maximum of 1 baby (0-3 years old) will be allowed to stay in the same room with 4 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Family Deluxe. - Flexible
All Inclusive
? A room with a King bed and connecting another room with 2 double beds.
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony with lounge chairs, chairs and table.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and turndown service.
? Smoke-free room.
? Wireless Internet.
? Garden view.
? Amenities for families, Xbox 360 in the room and selection of Xbox games on request.
? Bucket kit for beach fun.
? Special room service menu for children.
? Mini-bar in the children's room offers chocolate milkshakes, juices, soft drinks, bottled water and snacks for children.
? L'Oreal bath amenities for children, robes and slippers in children's sizes.
? Occupancy: 6 people.
? Babies stay free. A maximum of 1 baby (ages 0 - 3) will be allowed to stay in the same room with 6 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Governor Suite. - Flexible
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Welcome bottle of wine.
? Rest area, living room and dining room.
? Premium Liquor Dispenser with improved brands: Bacardi Blanco Rum, Jose Cuervo Especial tequila, J & B Whiskey and Absolut vodka. Subject to change at any time.
? Mini Bar stocked daily with soft drinks, bottles of water, juices, national and imported beers.
? In-room snacks include chips, chocolates, peanuts and cookies.
? Lavazza coffee maker with a selection of Premium coffee.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron/ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and turndown service.
? Smoke-free room.
? Wireless Internet.
? Sea view.
? Pillow menu.
? Aromatherapy menu.
? Double sink in vanity.
? Exclusive beach bag (one per room / per stay).
? Closet with dressing room. Maximum occupancy: 2 adults.
Seleccione una opción por favor:
Two Bedrooms Presidential Suite - Flexible.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Two Bedrooms Presidential Suite - Flexible
All Inclusive
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Honeymoon - Flexible
All Inclusive
Seleccione una opción por favor:
Two Bedrooms Suite Golf Course - Flexible.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Two Bedrooms Suite Golf Course - Flexible
All Inclusive
? One (1) bedroom with two (2) double beds
? Jungle View
? Private bathroom with shower only
? Both rooms have a double whirlpool tub
? Full bathroom
? Terrace with lounge chairs and table
? Living room
? Dining and bar area
? Nonsmoking room
? Welcome bottle of wine
? Liquor Dispenser contains premium upgraded
brands of liquor: Bacardi White Rum, Jose
Cuervo Especial Tequila, J&B Whiskey and
Absolut Vodka (subject to change at any
time)
? Minibar with sodas, bottled water, juices,
domestic and imported beers (refreshed daily)
? Coffeemaker
? Individually controlled A/C
? Direct-dial telephone
? Smart TV with YouTube, vTuner and Weather
channel
? Alarm clock with wake-up light/radio/iPod
? CHI® bath amenities
? Bathroom scales
? CHI® hairdryer and straightener
? Iron/ironing board
? Aromatherapy menu
? Pillow menu
? 24-hour room service and turndown service
? Digital safe (laptop size)
? Wireless Internet
? Golf cart included for personal use
Seleccione una opción por favor:
Superior Deluxe - Garden View - Non refundable.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Superior Deluxe - Garden View - Non refundable
All Inclusive
Seleccione una opción por favor:
Junior Suite - Golf Course - Non refundable.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Junior Suite - Golf Course - Non refundable
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony with chairs and table.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? Professional hair dryer and straightener
CHI® brand.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service.
? Night courtesy.
? Smoke-free room.
? Wireless Internet.
? Ceiling fan.
? Golf cart included for personal use.
? Room located on the golf course.
? Maximum occupancy: 2 adults.
Seleccione una opción por favor:
Superior Deluxe - Ocean View - Non refundable.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Superior Deluxe - Ocean View - Non refundable
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony.
? Welcome bottle of wine.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service.
? Night courtesy.
? Smoke-free room.
? Wireless Internet.
? Sea view.
? Maximum occupancy: 4 people, including children from 4 -17.
? A maximum of 1 baby (ages 0-3) will be allowed to stay in the same room with 4 people.
Seleccione una opción por favor:
Superior Deluxe - Ocean Front - Non refundable.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Superior Deluxe - Ocean Front - Non refundable
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks,
bottled water, juices, national beers and
imported.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? Professional hair dryer and straightener
CHI® brand.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and courtesy
nocturnal
? Smoke-free room.
? Wireless Internet.
? Front view of the sea.
? Maximum occupancy: 4 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Swim Up Suite. - Non refundable
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Private balcony with table and chairs.
? Welcome bottle of wine.
? Rest area.
? Premium Liquor Dispenser with improved brands: Stolichnaya Vodka, Black Label whiskey, Bacardi rum and Jimador tequila.
? Subject to change at any time.
? Mini Bar stocked daily with an assortment of bottled water, green tea, mineral water, energy drinks, coconut water, fruit juices and a selection of teas.
? Lavazza coffee maker with a selection of Premium coffee.
? L?Occitane brand bath amenities and soaps with rosemary essence by ?Yucatan Herbals?.
? Bathrobes and slippers.
? Bathroom scale.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Apple TV with special applications, including iTunes and Netflix.
? Alarm clock with alarm light, Radio/iPod dock.
? 24-hour room service with a menu focused on healthy meals, with a selection of low-calorie, gluten-free, organic products and high protein meals.
? Smoke-free room.
? Wireless Internet.
? Views of the garden and pool.
? Pillow menu.
? Aromatherapy menu.
? Night courtesy.
? Direct access from the room terrace to the private pool, pool only for people who book Wellness Suite.
? Access to aqua spinning bikes.
? Exclusive beach bag (One per room / per stay).
? Personal trainer.
? Two pool towels in the room.
? Wellness Sports kit, which includes yoga mat, weights and jump rope.
? Daily ante meridiem service with fresh juices and fruit placed on the balcony.
? Bath salts for in-room hydrotherapy use with the double whirlpool tub and 100% natural soaps also provided.
? Maximum occupancy: 4 adults.
? A maximum of 1 baby (0-3 years old) will be allowed to stay in the same room with 4 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Family Deluxe. - Non refundable
All Inclusive
? A room with a King bed and connecting another room with 2 double beds.
? Double whirlpool tub.
? Private bathroom with shower.
? Balcony with lounge chairs, chairs and table.
? Welcome bottle of wine.
? Rest area.
? Liquor Dispenser.
? Mini Bar stocked daily with soft drinks, bottled water, juices, national and imported beers.
? Coffee maker.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron and ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and turndown service.
? Smoke-free room.
? Wireless Internet.
? Garden view.
? Amenities for families, Xbox 360 in the room and selection of Xbox games on request.
? Bucket kit for beach fun.
? Special room service menu for children.
? Mini-bar in the children's room offers chocolate milkshakes, juices, soft drinks, bottled water and snacks for children.
? L'Oreal bath amenities for children, robes and slippers in children's sizes.
? Occupancy: 6 people.
? Babies stay free. A maximum of 1 baby (ages 0 - 3) will be allowed to stay in the same room with 6 people.
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Governor Suite. - Non refundable
All Inclusive
? Double whirlpool tub.
? Private bathroom with shower.
? Welcome bottle of wine.
? Rest area, living room and dining room.
? Premium Liquor Dispenser with improved brands: Bacardi Blanco Rum, Jose Cuervo Especial tequila, J & B Whiskey and Absolut vodka. Subject to change at any time.
? Mini Bar stocked daily with soft drinks, bottles of water, juices, national and imported beers.
? In-room snacks include chips, chocolates, peanuts and cookies.
? Lavazza coffee maker with a selection of Premium coffee.
? CHI® brand bathroom amenities.
? Bathrobes and slippers.
? CHI® brand professional hair dryer and straightener.
? Iron/ironing board.
? Digital safe (laptop size).
? Individually controlled air conditioning.
? Direct dial telephone.
? Smart TV with Youtube, vTuner and Weather Channel.
? Alarm Clock / Radio / iPod Dock.
? 24-hour room service and turndown service.
? Smoke-free room.
? Wireless Internet.
? Sea view.
? Pillow menu.
? Aromatherapy menu.
? Double sink in vanity.
? Exclusive beach bag (one per room / per stay).
? Closet with dressing room. Maximum occupancy: 2 adults.
Seleccione una opción por favor:
Two Bedrooms Presidential Suite - Non refundable.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Two Bedrooms Presidential Suite - Non refundable
All Inclusive
Seleccione una opción por favor:
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Honeymoon - Non refundable
All Inclusive
Seleccione una opción por favor:
Two Bedrooms Suite Golf Course - Non refundable.
All Inclusive
Amenities
Prices
Detail per night
Selected dates: to
Quote datesRoom Description
Two Bedrooms Suite Golf Course - Non refundable
All Inclusive
? One (1) bedroom with two (2) double beds
? Jungle View
? Private bathroom with shower only
? Both rooms have a double whirlpool tub
? Full bathroom
? Terrace with lounge chairs and table
? Living room
? Dining and bar area
? Nonsmoking room
? Welcome bottle of wine
? Liquor Dispenser contains premium upgraded
brands of liquor: Bacardi White Rum, Jose
Cuervo Especial Tequila, J&B Whiskey and
Absolut Vodka (subject to change at any
time)
? Minibar with sodas, bottled water, juices,
domestic and imported beers (refreshed daily)
? Coffeemaker
? Individually controlled A/C
? Direct-dial telephone
? Smart TV with YouTube, vTuner and Weather
channel
? Alarm clock with wake-up light/radio/iPod
? CHI® bath amenities
? Bathroom scales
? CHI® hairdryer and straightener
? Iron/ironing board
? Aromatherapy menu
? Pillow menu
? 24-hour room service and turndown service
? Digital safe (laptop size)
? Wireless Internet
? Golf cart included for personal use
Seleccione una opción por favor:
Description of Moon Palace Cancun
The Ultimate Cancun All Inclusive Family Resort Experience
Moon Palace Cancun teems with energy, luxury, and possibility. This dynamic All-Inclusive resort features fine gourmet dining and unlimited premium drinks. Enjoy pristine beaches, a 27-hole Jack Nicklaus Signature golf course, our world-class O Spa, exotic tours, the best nightly entertainment, and super-fun kids and teens areas.
Access to Moon Palace Nizuc – Cancun Included
When you stay at Moon Palace Cancun, you enjoy access to not just one resort, but two! Every stay gives you full all-inclusive access to Moon Palace Nizuc – Cancun, too, giving you a total of 17 restaurants, 13 bars, 2 Playrooms, and more to discover.
Best of all—the resorts are right next to each other!
All-Inclusive Luxury at Your Service
Relax, we’ve got this. All you need to do is enjoy your best vacation ever.
Gourmet Dining & Masterfully-Crafted Cocktails
The recipe for O-inclusive dining at Moon Palace Cancun: top-notch ingredients and world-class chefs, seasoned with creativity and inspiration. Then, simply add top-shelf creations, perfected by mixology experts.
O Spa
Pamper at O Spa with luxurious treatments that soothe your body and soul. Choose from relaxing or deep-tissue massages, decadent facials, detoxifying body wraps, and restorative hydrotherapy. Go ahead, you deserve to indulge. ($)
Hold Your Next Meeting in the Caribbean
Learn about the many group benefits you'll enjoy with an All-Inclusive meeting, special event, incentive trip—even a convention for thousands.
Rooms in Moon Palace Cancun
15:00 hrs.
12: 00 hrs.
2039 Rooms
Categories in Moon Palace Cancun
Services in Moon Palace Cancun
- 24 hours Front Desk
- 24-hour Room Service $
- Auditorium
- Babysitting
- Babysitting On Request $
- Baggage Hold
- Bank (Cash Machine)
- Bar Club
- Beauty Salon $
- Bike Rental
- Breakouts
- Buffet Restaurant
- Bus Parking
- Business Center
- Car rental desk $
- Cocktail Service
- Conference Rooms
- Congress Center
- Cribs available on request
- Currency exchange
- Daily Housekeeping
- Direct access to the beach
- Fitness center
- Free Gym
- Free Wifi
- Games Loundge
- Gift shop
- Hairdresser
- Hairdresser upon Request
- Handicapped rooms
- High Speed Internet Access
- Jacuzzi
- Kids Club
- Kids Playground
- Laundry / dry-cleaning valet $
- Lift
- Major credit cards accepted
- Massage
- Massages upon Request $
- Mini-golf $
- Multilingual staff
- Outdoor Swimming-Pool
- Padel Court
- Paid Parking
- Parking Free
- Pool table
- Pool's Bar
- Print facilities
- Private Restaurant
- Putting Green
- Restaurant
- Sauna
- Shopping $
- Smoking Area
- SPA $
- Stage Area
- Swimming-Pool
- Tennis Court
- Tourism Office
- Turkish Bath
- TV Room
- Valet parking available
- Watersports
- Wedding Services
- Wheelchairs available
- Wireless Internet
Facilities in Moon Palace Cancun
- Swimming pool
- Bars
- Beach
- Emergency exit
- Gym
- Kids Club
- Playground
- Spa $
Restaurants & Bars in Moon Palace Cancun
India Cuisine
Wrap yourself in the traditional, captivating aromas and flavors of India.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
By day, enjoy an international variety; by night, discover the traditional flavor of Mexico.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Brazilian Steakhouse
Experience a Brazilian rodizio-style
steakhouse filled with fine cuts of
Certified Angus Beef®
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Yucatan- Style Cuisine
Treat your palate to the colors and unique flavor of age old recipes of ancestors from the Yucatan Penisula.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Texan - Styled BBQ
Savor succulent smoked ribs, tasty hot sandwiches, salads and more.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Italian Cuisine
Fresh ingredients and detectable Italian dishes nestled in the heart of our stunning golf course.
To ensure a truly elegant atmosphere, we kindly ask you to abide by our smart casual dress code.
Please wear long pants or tailored shorts, collared, polo or Mao shirt.
Bare feet, water shoes, swimsuits or sleeveless shirts are not permitted.
Bar & Cocktails
At Los Columpios Bar, sip craft
cocktails while gently swaying back
and forth on the swing sets and enjoy
a more relaxing version of Cancún´s nightlife.
Shaken or stirred, this elegant bar
delivers ambience and an unforgettable
night out.
Sweet Delicacies
Satisfy your sweet cravings with a rich
selection of mouth-watering treats
and a cup of freshly-brewed gourmet
coffee—at any time of the day.
Coffee in Moon Palace Cancun
Spa in Moon Palace Cancun
Cancelation policies in Moon Palace Cancun
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
22/11/2025 - 29/11/2025
18/12/2025 - 05/01/2026
13/02/2026 - 20/02/2026
29/03/2026 - 12/04/2026
23/11/2026 - 30/11/2026
18/12/2026 - 05/01/2027
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
21/04/2025 - 21/11/2025
30/11/2025 - 17/12/2025
06/01/2026 - 12/02/2026
21/02/2026 - 28/03/2026
13/04/2026 - 22/11/2026
01/12/2026 - 17/12/2026