Canopy - Without transportation

Cancellation policies of Canopy

Refunds will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:

When the service is canceled by the provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, whether full or partial, will be granted under any circumstances in the following cases:

No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.