Cenotes & Paradise Lagoon
Description of Cenotes & Paradise Lagoon
Immerse yourself in the fascinating world of Mayan cenotes on a guided tour. Explore these natural sinkholes that reveal mystical underground waters. Marvel at the stunning rock formations as you float through captivating caves and caverns. Then, embark on a snorkeling adventure in a fascinating cove where freshwater and saltwater converge, creating a vibrant ecosystem teeming with diverse marine life. Plunge into the calm waters and swim alongside exotic tropical fish. Yal-Kú, a hidden gem of the Riviera Maya, offers an unforgettable experience.
General information of Cenotes & Paradise Lagoon
Start time: 9:00 AM
End time: 12:30 PM
Tour duration: 3.5 hours
What is Included Cenotes & Paradise Lagoon
/C land transportation, a professional eco guide, snack, bottled water, snorkel gear, mandatory life jacket (mandatory).
What is Not Included Cenotes & Paradise Lagoon
Photos with additional cost.
Recommendations of Cenotes & Paradise Lagoon
Swimwear | Beach towel | Hat/Cap | Sunglasses
Water shoes | Sun protective clothing | Biodegradable Repellent | Extra money for souvenirs
Pick-up varies depending on the location of the hotel, we suggest you contact 24 hours before your tour, to reconfirm your schedule.
Regulations of Cenotes & Paradise Lagoon
Suggested minimum age: 8 years.
Guests must be relatively fit and able to swim without assistance.
We do not recommend this excursion if you have serious health conditions, injuries, physical disabilities or reduced mobility, people with respiratory problems, heart disease or conditions that may cause loss of consciousness.
IMPORTANT: $30 USD to be paid at the pier.
Cancellation policies of Cenotes & Paradise Lagoon
A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.