Mayan Adventure
Description of Mayan Adventure
Snorkeling tour through three ecosystems: Yal Kú inlet, underground river and open cenote. Includes bilingual guide, transportation, gear, regional buffet and private access for a nature-focused Mayan adventure.
Snorkeling tour through three ecosystems: Yal Kú inlet, underground river and open cenote. Includes bilingual guide, tra...General information of Mayan Adventure
What is Included Mayan Adventure
A/C transportation
Private access to Yal Kú and Puerto Aventuras Adventure Park
Bilingual guide
Full-face mask and fins only at the inlet
Life jacket
Lockers, dressing rooms, showers and restrooms
Flavored and purified water
Regional buffet
Medical insurance and taxes
What is Not Included Mayan Adventure
Souvenirs, crafts and clothing
Photo and video services
Tips
Recommendations of Mayan Adventure
Wear comfortable clothes and shoes
Bring water shoes, swimsuit, towel and extra shirt
Bring sunglasses and a hat or cap
Use only biodegradable sunscreen and repellent
Bring cash for extras
Regulations of Mayan Adventure
Basic swimming skills required
Not recommended for guests with physical, mobility or heart conditions, or pregnant women
Guests under the influence of alcohol or drugs may not participate
Children under 5 may participate under adult responsibility
Cancellation policies of Mayan Adventure
The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:
When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, whether full or partial, will be granted under any circumstances in the following cases:
No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.
