Mayan Adventure
Description of Mayan Adventure
Live a wonderful jungle and ocean adventure, and discover in one day three extraordinary ecosystems of the Mayan world. Surprise yourself with Mexico´s biodiversity and join us on the snorkeling tour that will change your way of feeling nature. Dive into the turquoise waters of the Mexican Caribbean surrounded by exotic marine life; explore an underground river in the middle of the jungle and discover the mystical wonders of the Mayan sinkholes (cenotes).
General information of Mayan Adventure
CAPACITY: Minimum 1 pax.
Minimum for low-season private tours: 10 pax.
Minimum for high-season private tours: 11 pax.
LOCATION: Puerto Aventuras Adventure Park and Yalkú Natural Cove.
LANGUAGE: English / Spanish / Other languages: inquire about availability.
FREQUENCY:
RIVIERA MAYA AND CANCUN: 1st shift: Monday to Saturday from Cancun to Tulum.
RIVIERA MAYA: 2nd shift: Monday to Saturday from Ocean Maya Royale to Tulum
What is Included Mayan Adventure
A/C Shared ground transportation.
Bilingual guide.
Private entrance to the ocean inlet.
Private entrance to open cenote and cavern.
Snorkeling equipment: new tube, life vest, mask (prescription mask on the previous request), and fins (only ocean inlet).
Lockers, restrooms, showers, and dressing rooms.
Flavored drinks and purified water. Regional lunch buffet.
Medical insurance and fees.
What is Not Included Mayan Adventure
Any other activities
Souvenirs, handicrafts, clothes, towel, etc.
Photo or video services
Tips
Recommendations of Mayan Adventure
Comfortable clothing and shoes
Sunglasses
Hat
Swimsuit
Extra T-shirt
Towel
Biodegradable sunscreen and insect repellent
Cash (photos, souvenirs, and tips)
Regulations of Mayan Adventure
-Children under 5 years old may participate in the activities with an adult.
-Basic swimming skills are required.
-Prescription masks are available (upon request).
-Not recommended for people with physical, motor, or heart problems.
-People under the influence of alcohol or drugs are not allowed to participate.
Promotion in case of:
Reservation of 3 adults: The promotional rate will apply to 2 adults, and the third adult will pay the regular rate.
Reservation of 2 adults + 1 child: Adults apply the promotional rate, and the child will pay the regular rate.
Cancellation policies of Mayan Adventure
A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.
