Description of Tulum Express
"The Tulum Archaeological Zone will be closed from May 15th to May 22nd, 2023 for maintenance and conservation purposes. It is suggested to choose another tourist option or consult with an agent to obtain information about available alternatives."
A perfect day for those who want to learn more about the Mayan culture but not stray too far, returning to the hotel at a time that still allows them to enjoy the afternoon. Tulum is an old port of exchange protected by walls and a coral reef that prevented access to pirates. Enjoy the archaeological zone of Tulum during the guided tour and your free time to take photos. This tour is considered half-day and does not include food.
General information of Tulum Express
What is Included Tulum Express
Includes Shared round trip transportation with AC, a bottle of water, guide in English / Spanish, entrance to the archaeological zone.
-The pick-up varies depending on the location of the hotel, we suggest you communicate 24 hours before your tour to reconfirm your schedule.
What is Not Included Tulum Express
Drinks and food, tips.
Recommendations of Tulum Express
Repellent, sunglasses, comfortable shoes, camera (45 pesos for home video recorders), money for personal expenses.
Times and duration may vary due to weather conditions and unforeseen events.
Passengers in a wheelchair must be able to move on their own or be accompanied by someone who takes care of them. We suggest using a wheelchair with a wide wheel to move around the archaeological site.
Regulations of Tulum Express
We suggest using a wheelchair with a wide wheel to move around the archaeological zone and they must be able to move on their own or be accompanied by someone to support them.
The pax must be at least 5 minutes before departure time at the lobby entrance.
For operational reasons, only 5 minutes of tolerance are granted in each pick up, this to give a better service.
Cancelation policies of Tulum Express
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The Cancellation or date change is made prior to 11:00 am the day before the service.
No refunds will apply:
1. If the client does not show on the date and time of service.