The perfect balance of a tropical ambiance with Mexican colonial details and casual comfort. There is no better way to enjoy this beautiful destination than this hotel as it is located steps away from the famous 5Th Avenue, where you will find restaurants, nightlife and endless points of interest.
For water sport lovers, Playa del Carmen is located a few minutes from the Cozumel island, the perfect place to practice scuba diving and snorkel. The strategic location of this hotel gives you easy access to Mayan archaeological sites, and the Mamita´s Beach Club facilities.
- Laundry service / dry cleaning service $
- Maid service
- Wi-fi at the common áreas of the hotel
- Beach club $
Christmas and New Year's Eve (December 25, 2016 to January 6, 2017)
- Cancellations received 21 days or more, before the booked date will not generate any charges.
-The cancellations received within 21 days prior to the reserved date will generate a charge equivalent to six (6) nights of stay.
-In case of No Show a charge equivalent to six (6) nights will be applied.
-In the early departures there is no return.
High Season: If cancellations are 15 days before the date of guest's entry, NO penalty will be charged, otherwise 4 nights penalty will be charged.
Low Season: if cancellations are 4 days before the guest's arrival date. The hotel will charge $ 20USD for bank charges; Less than 4 days will be charged 2 nights penalty.
-In case of No Show will apply a charge equivalent to two (2) nights of stay.
At Christmas, New Year and Easter, in case of no show will be charged six (6) nights penalty.
In Natural Phenomena (Typhoons, Hurricanes, Tropical Storms ...) The guest must be aware that Playa del Carmen is an area exposed to this type of phenomena, at certain times of the year. For this reason in case the guest wants to cancel, a penalty is applied according to the agreement contracted during the mentioned seasons