Indulge in a pleasant stay at this comfortable three-star hotel situated a stroll away from the beach, and countless points of interest such as restaurants, arts and carfts stores, and nighlife, in Playa del Carmen.
Experience the unparalleled culture of this country through Its charming mexican decor and amazing handcrafted pieces. Its 29 accommodations are equipped with private bathroom, complementay Wi Fi, TV with cable service and desk. In addition to this, the hotel provides you with a refreshing swimming pool.
Its privileged location in downtown Playa del Carmen make it ideal to enjoy the most representative touristic attractions in Quintana Roo.
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Cancelation policies in Koox Playa Hotel
Cancellation policies for season 2019:
HIGH SEASON: (December 28, 2018 to January 05, 2019, April 17 to April 20, 2019) Cancellations or modifications made up to 14 days before check in will have one night penalty, if the cancellation is with fewer days of those mentioned, will have as penalty the total reservation.
AVERAGE SEASON: (January 06 to April 16, 2019, July 18 to August 17, 2019, December 20 to December 26, 2019) Cancellations or modifications made up to 7 days before check-in no They will be charged a penalty, if the cancellation is with fewer days of those mentioned, one night penalty must be paid.
LOW SEASON: (April 21 to July 17, 2019, August 18 to December 19, 2019) Cancellations or modifications made up to 3 days before check-in will not be charged a penalty, if the cancellation is with less days of those mentioned, one night penalty must be paid.
The policy of No Show and early departures will be charged the total of the stay.
Note: upon check-in you will be charged the amount of $ 1 USD per person for environmental tax.
Hotel not available in the selected dates, please change your dates or contact our call center: 414-755-0592.