El Dorado Royale a Spa Resort by Karisma has been recognized as the only Gourmet Inclusive® in North America to receive the prestigious AAA Four Diamond Award.
El Dorado Royale, a Spa Resort, by Karisma is Mexico´s premier adults-only, beachfront resort where couples, wedding parties and honeymooners savor a Gourmet Inclusive® Experience, a vacation that fosters togetherness.
Luxuriously romantic, stretching on a secluded beach, the resort provides indulgences from gourmet cuisine, luxury swim-up suites, to a lush health club and concierge service. Situated in the center of the Riviera Maya, facing the beautiful Mexican coast. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, only 10 minutes out from “Mayakoba championship” golf course, 25 minutes away from the “Playacar Golf Club”, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.
El Dorado Royale, A Spa Resort by Karisma features 476 luxuriously decorated Suites in 4 categories. All accommodations are provided with: marble bathroom, separate toilet, indoor relaxing hot tub for 2, air conditioning, ceiling fan, night table, radio/alarm clock, bathrobes, safety deposit box, hair dryer, cable TV, amenity kit, iron & ironing board, weight scale, terrace with a table and 2 chairs, hammocks (upon request), daily stocked minibar and coffee maker
Rooms in El Dorado Royale By Karisma
15:00 hrs.
12: 00 hrs.
476 Rooms
Categories in El Dorado Royale By Karisma
Services in El Dorado Royale By Karisma
Air conditioning
Bellboy
Car Rental Agency $
Currency Exchange
Express Checkout
Front Desk Service 24 h
Hospitality Desk
Laundry Service $
Laundry Service / Dry Cleaning Service $
Luggage Storage
Massage $
Massages and Facials $
Medical Service $
Movies for Rent Service $
Multilingual Staff
Night Courtesy
Room Service
Safety Deposit Box
Temazcal $
Transportation and Tours $
Valet Parking
Valet Parking
Wedding Facilities $
Wi-Fi at the common áreas of the hotel
Facilities in El Dorado Royale By Karisma
Bars
Beach
Beauty Salon $
Boutique $
Bussines Center
Confference Room $
Events Room $
Green Areas
Gym
Jewelry
Meeting room $
Palapa Area
Parking Area
Pool(s)
Restaurants
Running Track
Sauna
Spa $
Steam
Tennis Court
Tobacco Shop $
Restaurants & Bars in El Dorado Royale By Karisma
Breakfast: 6:30 am to 12pm
Guests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread.
Cocotal offers something for everyone in an elegant air-conditioned atmosphere
* Maximum 6 people per table; Restrictions may apply for groups of more people.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Dinner: 6pm to 10pm
* Reservation is required
Elegant and stylish, The Italian Riviera meets the Mayan Riviera, offering contemporary Italian Cuisine ensuring the authentic taste of Italy and an ocean view.
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
A la Carte Dinner: 6 pm to 10 pm
Elegant and stylish, it offers contemporary Italian cuisine; fresh ingredients that ensure the authentic taste of Italy in an elegant and romantic setting. This located on the ground floor of the main lobby of El Dorado Royale.
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
One-time schedule, starting with a welcome cocktail at 7:00 p.m., followed
dinner / show at 7:30 p.m.
* Reservations are required.
*Extra charge, ask the concierge staff.
*Wine pairing with additional cost.
Enjoy one of the most avant-garde concepts in the world in culinary entertainment. Open kitchen with full iron chef level show. A one-of-a-kind culinary theater, featuring a gourmet performance by our very own Chef and Sommelier designed to satisfy both your appetite and your curiosity. Our Creative Chef will take you on a journey full of exquisite aromas, colors, textures, contrasts and flavors with the best selection of ingredients from our greenhouse. Our Sommelier guides you through the magic behind the subtle art of wine pairing, making this trip an absolutely memorable Gourmet Inclusive® experience. *
A maximum of 6 people per table is allowed; more than 6 people restrictions apply
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Lunch: 12pm to 5pm
Dinner: 5pm to 10pm
The Pacific meets the Caribbean in a tranquil environment of Asian fusion. Savor a freshly prepared sushi menu and Asian-influenced cuisine under the watchful eye of Buddha statues.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
International Breakfast: 6:30 am - 11am Lunch: 12pm - 4pm
Dinner: 5pm - 10pm
Welcome to real Mexico, the perfect place to experience authentic Mexican food known as “street food,” all accompanied by a relaxed atmosphere with a spectacular view. The flavors of Mexico will satisfy your palate.
During dinner, delight your senses with our exclusive "Signature Mexican Food" using local ingredients with an extensive menu.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Desayuno: 7am a 11 am
Restaurant with spectacular views of the gardens, offers breakfast service international à la carte to enjoy an incredible breakfast.
* Maximum 6 people per table are allowed; for groups with more than 6 people, restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Breakfast: 6:30 a.m. to 11:30 a.m.
Dinner: 6p.m. at 10p.m.
Echoing the style of an old New Mexico mission, Santa Fe Grill unites the innovative flavors of the Southwest with a charcoal oven to create a kitchen designed to be enjoyed in recommended presentations to share, it offers the possibility of enjoying the sunset as it has a spectacular view of the mangrove swamp.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Start your day in paradise, melting into the jungle, in a carefree environment, enjoying a delicious gourmet breakfast and lunch.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
5:00 PM - 10:00 PM
Enjoy a wide variety of Bellinis cocktails with contemporary decoration and ocean views.
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
National and International drinks
Hours: 9am to 11pm
This bar is located in front of the Kampai restaurant and the beach.
To enhance our unique dining experience, please adhere to the following informal requirements.
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
• GENTLEMEN: Formal Bermuda shorts, long pants, collared shirts, casual dress shoes or sandals.
La Cabaña Pizzeria
Hours: 11a.m. at 4p.m.
Offers wood-fired pizzas and a selection of Angus burgers, gourmet bites among other succulent Mexican snacks.
Health bar
Hours: 8a.m. at 6pm
Offers fresh fruit, multigrain sandwiches, and a variety of smoothies
Kick
Hours: Lunch: 12p.m. at 4p.m.
In a relaxed atmosphere in front of the sea, you can enjoy delicious preparations on the grill, as well as Mexican specialties along with a cold beer or another drink of your liking.
LAS OLAS
Pop up. * Exclusive for members
Hours: 12pm - 4pm
Hours: 5:00 p.m. a 01:00 am
Bar with swings and lounge type beds. Located next to the Chapel, you can find cold beers of Mexican brands, cheladas, exotic cocktails or aged tequila accompanied by live music and different shows every day.
To enhance our unique dining experience, please adhere to the following informal requirements.
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
• GENTLEMEN: Formal Bermuda shorts, long pants, collared shirts, casual dress shoes or sandals.
Hours: 11a.m. at 1a.m.
Enjoy a Martini in the elegant and sophisticated Bar, where you can find a great variety of Martinis to satisfy the most demanding palate, as well as a wide selection of international drinks. Located in the El Dorado Royale lobby
To enhance our unique dining experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
La Isla Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located in one of the main pools with music and movement.
Fuentes Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at Las Fuentes swimming pool
Tucanes Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at Tucanes swimming pool.
Naay Spa inspired by the Mayan dream, with contemporary Mexican style decoration,
Located in the El Dorado Royale, in the center of the property, it offers a selection of treatments for the soul and body. Naay Spa was created with the same concept as El Dorado Royale; rest, relaxation and romance. In addition to have a gym with garden view.
Cancelation policies in El Dorado Royale By Karisma
Cancellation Policy.
If a reservation is cancelled during Regular Season (from May 1st, 2022 thru December 20th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2022 thru April 30th 2022) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 23rd 2022 thru January 4th 2023 (inclusive) and from December 21st 2022 thru January 4th 2023 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
If a reservation is cancelled during Regular Season (May 1st, 2023 thru December 20th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled three (3) days or less prior to the Client arrival date. If a reservation is cancelled during High Season (from January 5th, 2023 thru April 30th 2023) the cancellation charge equal to two (2) nights stay on the all-inclusive plan for any reservation cancelled seven (7) days or less prior to the Client’s arrival date. Further, the cancellation of any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive) shall be subject to a cancellation charge equal to the entire stay for any reservation cancelled thirty (30) days or less prior to the Client arrival date. In the event, a non-refundable reservation is cancelled the cancellation charge equal to the entire stay, regardless of the number of days its cancelled in advance to the Client’s arrival date.
No Shows.
If the guest(s) not arrive and check in at the Hotel on the date specified in the reservation confirmation, shall be subject to a charge equal to the entire stay.
Clients who do not arrive and check in at the Hotel on the date specified in the reservation confirmation, which can be from January 5th, 2023 thru April 30th 2023 & May 1st, 2023 thru December 20th 2023,shall pay the Hotel a cancellation charge equal to two (2) nights stay on the all-inclusive plan provided , however, that a “no show” for any reservation falling within the period “Christmas & New Year” this period being from December 21st 2023 thru January 4th 2024 (inclusive), shall be subject to a charge equal to the entire stay.
Early Check Out.
If the guest(s) check out before the original check out date specified in the reservation confirmation, shall be subject to a charge equal to the entire stay.
Due to the right to environmental sanitation, a fee of $ 20.00 will be charged Mexican pesos per room per night upon arrival at the hotel.
PLEASE NOTE THAT THESE POLICIES ARE SUBJECT TO CHANGE AT ANY TIME.
Luxury Junior Suite : Gourmet Inclusive Experience
These newly renovated suites surrounded by lavish garden views, are decorated with inspirational Mexican culture. Featuring authentic dark wood furniture with king or two
queen beds, each suite has contemporary bathrooms equipped with relaxing hot tub, double sinks and our signature amenities, creating an overall relaxing and romantic.
Swim Up Junior Suite : Gourmet Inclusive Experience
They offer a convenient access to a lazy river from your terrace or access to a tropical garden followed by the lazy river, these suites are decorated with inspirational
Mexican culture. Featuring authentic dark wood furniture with king bed or two queen beds, each suite has contemporary bathrooms equipped with a relaxing hot tub,
double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere. Located from villa 1 to 5 and from villa 42 to 44.
This luxurious suite features a king-sized bed, pillow and aromatherapy menu, liquor cabinet with four premium brands, daily stocked minibar; butler service, welcome amenities (fruit basket, a bottle of champagne, and house wine), in-suite complimentary Wi-Fi, and private candlelight dinner by the beach once during your stay.
These newly renovated suites are decorated with inspirational Mexican culture located a few steps from the beach and close to a pool & natural salt pool.
Featuring authentic dark wood furniture with king bed, each suite has contemporary bathrooms equipped with a relaxing hot tub, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere.
Beach Front Honeymoon Suite : Gourmet Inclusive Experience
These suites feature elegancy, charm and full of romance with an amazing breeze of the Caribbean, great to lose yourself in a moment and enjoy our paradise.
Includes authentic dark wood furniture with king bed, each suite has contemporary bathrooms equipped with a relaxing hot tub, double sinks and our signature amenities,
creating an overall relaxing and romantic atmosphere.