Grand Velas Riviera Maya offers guests a luxury experience that highlights the diversity of the natural beauties of the Mexican Caribbean, from the peaceful atmosphere of the Zen Grand Jungle to the ocean view of the Ambassador atmosphere and the Grand Class atmosphere only for adults. The complex offers guests of all ages and all holiday tastes, with a spectacular award-winning Spa, Baby Concierge, Romance Concierge, the most modern clubs and teen clubs and creative seasonal activities programs, as well as class cuisine World in eight gourmet restaurants. Keep in mind that reservations and dress code are required for gourmet restaurants: no shorts, sleeveless t-shirts, tennis or sandals. "Beyond the all-inclusive, beyond compare," our impressive complex is the only all-inclusive resort in the Mexican Caribbean to be classified as 5 diamonds by AAA. With three different environments, the property has exquisite suites with native works of art, spa baths, hot tubs and private terraces with swimming pools and views of the jungle and the crystal clear sea.
Rooms in Grand Velas Riviera Maya
15:00 hrs.
12: 00 hrs.
539 Rooms
Categories in Grand Velas Riviera Maya
Services in Grand Velas Riviera Maya
24 hours Front Desk
24-hour Room Service
Auditorium
Babysitting
Babysitting On Request
Baggage Hold
Bank (Cash Machine)
Bar Club
Beauty Salon
Breakouts
Buffet Restaurant
Business Center
Car rental desk
Cocktail Service
Conference Rooms
Congress Center
Cribs available on request
Currency exchange
Cyber Point
Daily Housekeeping
Direct access to the beach
Fitness center
Free Gym
Free Wifi
Games Loundge
Garage
Gift shop
Hairdresser
Hairdresser upon Request
Handicapped rooms
High Speed Internet Access
Indoor Swimming-Pool
Jacuzzi
Kids Club
Kids Playground
Laundry / dry-cleaning valet
Lift
Major credit cards accepted
Massage
Massages upon Request
Mini-golf
Multilingual staff
Outdoor Swimming-Pool
Paid Parking
Parking Free
Personal Trainer on request
Pool table
Pool's Bar
Print facilities
Private Restaurant
Restaurant
Shopping
Smoking Area
SPA
Stationery Shop
Swimming-Pool
TV Room
Valet parking available
Wedding Services
Wheelchairs available
Wireless Internet
Facilities in Grand Velas Riviera Maya
Restaurants & Bars in Grand Velas Riviera Maya
Coffee in Grand Velas Riviera Maya
Spa in Grand Velas Riviera Maya
Cancelation policies in Grand Velas Riviera Maya
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 31 days before arrival. Starting from day 30, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 30 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
Free cancellation up to 16 days before arrival. Starting from day15, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
50% of stay.
